The company has two helplines active for clients in the US and Canada. To contact SWASH support in the United States, dial 1-866-698-2538. Citizens of Canada can use 1-800-807-6777 to call or message the respective agents. That would be helpful for product information, usage guidance, orders, shipping inquiries, returns, refunds, account management, technical support, feedback, and complaints. However, visiting the company offices is a better option if the agents cannot resolve the problem or advise further consultation.
The company has two official emails specific to different departments. Those with general issues and inquiries can reach SWASH customer service at support@swash.com. For copyright infringement inquiries, use copyright@whirlpool.com to reach the relevant department during working hours. Responses to emails generally range from a few hours to days, making them less feasible in urgent cases. Still, they are reliable for discussing complex issues that require the sharing of additional context or proof.
Customers can consult the company offices online on weekdays between 8:00 AM and 6:00 PM ET. SWASH support efficiently handles all issues and inquiries during these times. Although the options, like emailing, might be available on off days and weekends, the agents only respond to requests within working days and hours, making them less ideal in urgent cases. Users seeking quick solutions to their problems outside working hours can benefit from the featured information on the company website.
To reach the business agents online, open the SWASH website in your browser and click Contact Us on the homepage to find several consultation options. The best way to seek efficient assistance is to call or email the agent. Users can also visit the company offices to in-person aid during working hours. Those with general queries and concerns can find answers in the FAQs section. You can also contact SWASH customer service on social media platforms like Facebook, Instagram, X, and TikTok, the links to which are available on the company website.