Swappa Phone Numbers and Emails

Customer Service Number:

  • (860) 479-2772
Send Message

Swappa Emails:

Business Customer Service
Customer Service
General Info
Is this your business?
PissedConsumer Club

Contact Information

Swappa Website:

Swappa Help Center:

Corporate Office Address:

Swappa, LLC
6324 N Chatham Ave, #309
Kansas City, Missouri 64151
United States

Swappa Rating Based on 13 Reviews

Rating details

2.0
more details
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Customer service

Rating stats

Rating trend

Summary of Swappa Customer Service Calls

48 TOTAL
CALLS
00:41 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Swappa?

Request for Information Question:

  • “I need help,I was in middle of buying phone and the phone died.Now I can't find where I had ordered and need help”
  • Question about item
  • “Have questions”

Payments and Charges Question:

  • “Got charged for phone you are saying couldn't use card but you did”
  • “Not taking my payment”
  • “Order transaction”

Product/ Service Question:

  • “Insurance”
  • “Warranty issues”

Shipping and Delivery Question:

  • “Because I bought a phone and did not get it”

Activation/ Cancellation Question:

  • “Phone will not activate with phone carriers”

Account Question:

  • “Last name change in my account please ( Phillip Nguyen)”

Other Question:

  • “Sent me a stolen phone”
  • “Information”
  • “Problem with iphone”

About

Summary

Swappa is a marketplace for buying and selling mobile devices. It was launched by Swappa, LLC in 2010. Users can buy/purchase the following devices: iPhones, smartphones, tablets, Chromebooks, and MacBooks. It is also possible to find smart watch, gear, and daydream offers. Broken, cracked, and blacklisted gadgets are not allowed. Customers can purchase protection plans which include accident protection for drops, fixes screens, and power surge protection. Swappa gets flat fee for each transaction. Most Swappa transactions are made in the United States, Canada, and United Kingdom. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service.

Swappa reviews and complaints

Swappa is ranked 208 out of 898 in Gadgets and Accessories category

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