Swappa Phone Numbers and Emails

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Swappa Emails:

Business Customer Service
Customer Service
General Info

Swappa Contact Information

Swappa Website:

Swappa Help Center:

Corporate Office Address:

Swappa, LLC
6324 N Chatham Ave, #309
Kansas City, Missouri 64151
United States
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Swappa Rating Based on 6 Reviews

Rating details

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Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

Rating stats

Rating trend

Summary of Swappa Customer Service Calls

00:41 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Swappa Customer Service?

Payments and Charges Question:

  • “Not taking my payment”
  • “Order transaction”
  • “Fraudulent transaction”

Request for Information Question:

  • “Need help navigating web site for purchase”
  • “About my order sent to ft instead of Miami need to know where it was sent to stop it please help”

Product/ Service Question:

  • “Insurance”

Account Question:

  • “Last name change in my account please ( Phillip Nguyen)”

Other Question:

  • “Phone issues”
  • “Warranty issues”
  • “Problem with a purchase”


Swappa Terms of Service
To read more: https://swappa.com/terms
Swappa FAQ
To read more: https://swappa.com/faq
Top Swappa Services

Shipping Service

Top Swappa Products


Swappa Pros and Cons

Pros: Good marketplace with lots of buyers, Affordable phones

Cons: No live customer service, Follow up, Close your account like petulant children, Administrators who have no balls


Swappa is a marketplace for buying and selling mobile devices. It was launched by Swappa, LLC in 2010. Users can buy/purchase the following devices: iPhones, smartphones, tablets, Chromebooks, and MacBooks. It is also possible to find smart watch, gear, and daydream offers. Broken, cracked, and blacklisted gadgets are not allowed. Customers can purchase protection plans which include accident protection for drops, fixes screens, and power surge protection. Swappa gets flat fee for each transaction. Most Swappa transactions are made in the United States, Canada, and United Kingdom. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service.

Swappa reviews and complaints

Swappa is ranked 107 out of 863 in Gadgets and Accessories category

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