Contact Swappa Customer Service
Swappa Phone Numbers and Emails
Customer Service Number:
-
(860) 479-2772
Swappa Emails:
Contact Information
Swappa Website:
Swappa Help Center:
Corporate Office Address:
Summary of Swappa Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Swappa?
Request for Information Question:
- “I need help,I was in middle of buying phone and the phone died.Now I can't find where I had ordered and need help”
- Question about item
- “Have questions”
Payments and Charges Question:
- “Got charged for phone you are saying couldn't use card but you did”
- “Not taking my payment”
- “Order transaction”
Product/ Service Question:
- “Insurance”
- “Warranty issues”
Shipping and Delivery Question:
- “Because I bought a phone and did not get it”
Activation/ Cancellation Question:
- “Phone will not activate with phone carriers”
Account Question:
- “Last name change in my account please ( Phillip Nguyen)”
Other Question:
- “Sent me a stolen phone”
- “Information”
- “Problem with iphone”
About
Swappa is a marketplace for buying and selling mobile devices. It was launched by Swappa, LLC in 2010. Users can buy/purchase the following devices: iPhones, smartphones, tablets, Chromebooks, and MacBooks. It is also possible to find smart watch, gear, and daydream offers. Broken, cracked, and blacklisted gadgets are not allowed. Customers can purchase protection plans which include accident protection for drops, fixes screens, and power surge protection. Swappa gets flat fee for each transaction. Most Swappa transactions are made in the United States, Canada, and United Kingdom. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service.
Swappa is ranked 208 out of 898 in Gadgets and Accessories category
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