Swagbucks - NOT getting total earned points

26 of 69 Swagbucks reviews

On 4/28/16 I shopped Walmart using the earn 7 points per dollar.My purchase came to $212.00.

I should have earned 1484 points. Instead they are crediting me for 824. On April 28th I sent an email regarding this issue. On 4/29/16 I did another purchase with Walmart for $63.03 which they say I only will earn 189 points.

On 5/4/16 I contacted them again now with both of these issues. I am to date short 1076 points. They have sent me a letter to confirm my letter, but to this date of 5/23/16, they have not gotten back to me. I am fed up with this company and will not be using them to make purchases.

I had problems in the past of not getting credit when I did surveys, so I have only done purchases.

Now I won't be doing that.

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Value for money
Discounts and Special Offers
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability

  • What I liked
      No items
  • What I disliked
    • Continuously open requests to get my earned swagbucks
    • Will not respond to complaint
    • Continuously open requests to g
    • Continuously open request to your problems that you are having

Reason of review:
Poor customer service
Product or service
Swagbucks Shop And Earn
Review category
review #853029

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26 of 69 Swagbucks reviews

Jun 15, 2016 #1173546

Their Walmart offer was *up to 7 SB per dollar. the 7 SB rate only included tires. Here's their terms, which are available on their Walmart store page here: http://www.swagbucks.com/shop/store/183/walmart-com
The following are not eligible for SB: Purchases from Sam's Club and Samsclub.com, pharmacy, travel, financial services, optical, Wal-Mart Connect internet service, gift cards, online gift cards and items purchased with Walmart's One-Hour Guarantee
Clothing, Home, Toys, and Patio & Garden categories earn 5 SB/dollar
5 SB per $1
Baby, Beauty, Cell Phones, Food, Gifts & Registry, Health, Home Improvement, Household Essentials, Jewelry, Office, Party & Occasions, Pets, Seasonal, Sports & Outdoors, UNNAV earn 3 SB/dollar
3 SB per $1 Books, Electronics, Movies & TV, Music, Photo Center, and Games earn 1 SB/dollar 1 SB per $1 Tires earn 7 SB/dollar 7 SB per $1 Earn 2 SB just for visiting Walmart from this link. 7 SB for tire purchases is only available for a limited time. Tire purchases are usually not eligible for SB. Confirmation for tire purchases will be reported separately from other Walmart purchases and may not show up in your ledger for up to 45 days from purchase.

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