For general information, emergencies, and hospital billing, call the toll-free Sutter Health phone number 1-855-398-1633. To find a doctor, call 1-800-493-1372. For Sutter Health online, the number to call is 1-866-978-8837. Clients who need more information about the Sutter Health Plus plan will get information at 1-855-315-5800. The Sutter's vendor line's number is 1-866-373-9725, and vendors can also call 1-866-373-9725. For accessibility issues, clients must contact the company at 1-888-516-8025. The number for people who want to donate to the company or assist with fundraising must let the company know at 1-916- 286-6826. Sutter's headquarters can be reached at 1-916-733-8800.
A Sutter Health email facility is provided. Emails can be sent 24/7, and all emails received will be attended to. A response will be provided within 72 hours if needed. If an email has been addressed to the wrong email address, it will be redirected in the company to the correct section or person. For general customer service, send the email to shcb@sutterhealth.org. For community benefits, the address is webmaster@sutterhealth.org. Matters regarding fundraising and donations have to be sent to philanthropy@sutterhealth.org, and all legal issues should be emailed to shpi@sutterhealth.org.
Although Sutter Health 24 hour service is always available, it is recommended that you call 911 or visit the nearest emergency room for urgent care. To use the emergency 24-hour facility correctly, view the company's policies, resources, and phone numbers. Sutter Health would appreciate feedback regarding patient care experience. The input will be used to improve patient care.
The Sutter Health app is user-friendly and easy to use. With a Sutter Health login, clients can access all the app facilities. The app allows clients to use their My Health Online account to manage their health information. Clients can also send messages to their doctors and care teams from their mobile devices. When a client needs help or wants to give feedback, customer service can be reached by selecting Contact Support within the app.
