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Contact Sutter Health Customer Service

Sutter Health Phone Numbers and Emails

Toll-Free Number:

  • (855) 398-1633
    Hospital Billing
Call customer service
Send Message

Customer Service:

  • (800) 493-1372
    Find a Doctor
  • (866) 978-8837
    My Health Online
  • (855) 315-5800
    Sutter Health Plus Plan
  • (916) 297-9300
    Sutter's Vendor Line
  • (866) 373-9725
    Vendors

Accessibility:

  • (888) 516-8025

Fundraising/ Donations:

  • (916) 286-6826

Headquarters:

  • (916) 733-8800

Jobs/ Career:

  • (866) 312-8266
    Employment Verification
  • (855) 398-1631
    Sutter Shared Services Employee Line
  • (916) 297-9000

Legal:

  • (855) 771-4220
    HIPAA Privacy Hotline

Media:

  • (800) 428-7377

Sutter Health Emails:

Customer Service
Community Benefit
Fundraising/ Donations
Jobs/ Career
Legal
Media
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More phone numbers and emails Less phone numbers and emails

How to Contact Sutter Health?

Most Popular Number:

(855) 398-1633
Hospital Billing
Total calls: 22 Last call: Nov 5, 2024
author avatar
PissedConsumer Reporter

For general information, emergencies, and hospital billing, call the toll-free Sutter Health phone number 1-855-398-1633. To find a doctor, call 1-800-493-1372. For Sutter Health online, the number to call is 1-866-978-8837. Clients who need more information about the Sutter Health Plus plan will get information at 1-855-315-5800. The Sutter's vendor line's number is 1-866-373-9725, and vendors can also call 1-866-373-9725. For accessibility issues, clients must contact the company at 1-888-516-8025. The number for people who want to donate to the company or assist with fundraising must let the company know at 1-916- 286-6826. Sutter's headquarters can be reached at 1-916-733-8800.

A Sutter Health email facility is provided. Emails can be sent 24/7, and all emails received will be attended to. A response will be provided within 72 hours if needed. If an email has been addressed to the wrong email address, it will be redirected in the company to the correct section or person. For general customer service, send the email to shcb@sutterhealth.org. For community benefits, the address is webmaster@sutterhealth.org. Matters regarding fundraising and donations have to be sent to philanthropy@sutterhealth.org, and all legal issues should be emailed to shpi@sutterhealth.org.

Although Sutter Health 24 hour service is always available, it is recommended that you call 911 or visit the nearest emergency room for urgent care. To use the emergency 24-hour facility correctly, view the company's policies, resources, and phone numbers. Sutter Health would appreciate feedback regarding patient care experience. The input will be used to improve patient care.

The Sutter Health app is user-friendly and easy to use. With a Sutter Health login, clients can access all the app facilities. The app allows clients to use their My Health Online account to manage their health information. Clients can also send messages to their doctors and care teams from their mobile devices. When a client needs help or wants to give feedback, customer service can be reached by selecting Contact Support within the app.

Sutter Health Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Sutter Health is 8553981633. 63% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Sutter Health mainly because of request for information, product/ service, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Sutter Health Website:

Sutter Health Help Center:

Corporate Office Address:

Sutter Health
2200 River Plaza Drive
Sacramento, California 95833
United States

Sutter Health Rating Based on 6 Reviews

Rating details

1.0
more details
Product or Service Quality
Diversity of Products or Services
Location
Customer service

Rating stats

Rating trend

Summary of Sutter Health Customer Service Calls

35 TOTAL
CALLS
00:41 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sutter Health?

Request for Information Question:

  • “Question on documentation needed for patient to apply for elder care”
  • “Needing supporting documentation for patient applying for elder care services”
  • “My appointment for tomorrow”

Product/ Service Question:

  • “COMPLAINT!!!”
  • “Problem to connect”
  • “I need my insurance cards”

Payments and Charges Question:

  • “Billing”
  • “Unexplained bill”

Account Question:

  • “Password is not working w”
  • “Password is not working”
  • “Trouble logging in”

Activation/ Cancellation Question:

  • “Cancel appointment”

Other Question:

  • “Find new doctor”
  • “Patient missing!!!”
  • “Biling”

Compare Sutter Health Customer Service To

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