Contact Surfstitch Customer Service
Surfstitch Phone Numbers and Emails
Customer Service:
-
+6 173 062 8457AU only
-
+649 888 0668NZ only
Surfstitch Emails:
Surfstitch Contact Information
Surfstitch Website:
Surfstitch Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Thursday : 8:00 am - 5:00 pm AEST
Friday: 8:00 am - 4:00 pm AEST
Saturday 8:00 am - 12:00 pm AEST
Sunday: 8:00 am - 3:00 pm AEST
Summary of Surfstitch Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Surfstitch Customer Service?
Shipping and Delivery Question:
- “Missing items”
- “Missing item”
Website/ Application Question:
- “Can't make a order online”
- “Website issues”
Refund Question:
- “Refund”
Return/ Replace Question:
- “Returns”
Product/ Service Question:
- “I placed my first order and didn't know I was too receive a confirmation email (which I didn't get) first payment was made instantly with Afterpay. I've since paid a second instalment. Order placed 2/12/21”
Request for Information Question:
- “I have ordered and paid for items and received no confirmation email nor my order. No phones, emails or live chat is being responded too”
Other Question:
- “My partner wants to cancle his order”
- “Faulty towel stitching”
- “Missing items in my parcel”
About
SurfStitch is a large online retailer of apparel and accessories. The company was founded in 2009. Its headquarters is based in Sydney, Australia. SurfStitch provides a broad range of products under the following categories: Mens, Womens, Kids, Footwear, and Surf. There is also a large stock of accessories including watches, belts, scarves, gloves, and wallets. Available payment options are Visa, MasterCard, and American Express. Buyers can also use PayPal service. SurfStitch accepts returns within 30 calendar days of purchase for a full refund or exchange. The company ships their merchandise to Australia, United States, New Zealand, Europe, and Asia. Customer service is provided by phone and by e-mail.
Surfstitch is ranked 111 out of 3293 in E-commerce category
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