Contact SuperValu Customer Service
SuperValu Phone Numbers and Emails
Toll-Free Number:
-
1 (877) 932-7948
Customer Service:
-
1 (401) 528-8634
Legal:
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1 (800) 360-7316Privacy Officer
Media:
-
1 (612) 306-7768
SuperValu Emails:
Investors/ Franchising
Legal
Privacy Inquiries
privacypolicy@supervalu.com
Privacy Inquiries
SuperValu Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
SuperValu Customer Service Rating
5 out of 5
Contact Method Distribution
96% phone, 4% email
Most Popular SuperValu Phone Number
1 (877) 932-7948
Most Popular SuperValu Email Address
privacypolicy@supervalu.com
Average Calls duration
1 minute
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
View full overview ›
SuperValu Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| SuperValu Customer Service Rating | 5 out of 5 |
| Contact Method Distribution | 96% phone, 4% email |
| Most Popular SuperValu Phone Number | 1 (877) 932-7948 |
| Most Popular SuperValu Email Address | privacypolicy@supervalu.com |
| Average Calls duration | 1 minute |
| Overall Customer Sentiment | Mostly satisfied |
| Common Reasons for Contact | Employment, request for information and product/ service |
| Issue Resolution Rate | Low (16% reported full resolution) |
| Customer Effort Score | Medium Effort |
| Prepare before the call to SuperValu | Phone number, first and last name or date of birth |
Call Volume by Day
Contact Information
Corporate Office Address:
SUPERVALU INC.
11840 Valley View Road
Eden Prairie,
Minnesota
55344
United States
Other Info (opening hours):
Mailing Address:
9317 E. Sinto Ave.
Spokane Valley, WA 99206
PO Box 990
Minneapolis, MN 55440
Summary of SuperValu Customer Service Calls
95
TOTAL
CALLS
CALLS
01:01
AVG CALL
DURATION
DURATION
16%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call SuperValu?
Employment Question:
- “Where my w2 papers”
- “401k”
- “Locating my 401k”
Request for Information Question:
- “Need to update my phone number on my account”
- “Have a question”
- Update my address
Product/ Service Question:
- “Pay life Insurance- Retired(Robert E Russell)”
- “Retirement withdraw”
- “I have a complaint”
Payments and Charges Question:
- “Change of direct deposit for pension”
Account Question:
- “Need to get rewards card”
- “I need a benefit letter from Supervalu to verify housing”
- “Member passed away”
Return/ Replace Question:
- “Change of direct deposit for pension”
- “Change name on pension check”
- “Need to change bank info”
Shipping and Delivery Question:
- “Delivery”
- “Delivery Status”
Staff Question:
- “Complaint against a very rude woman hating employee”
Cards Question:
- “Bad gift card”
Other Question:
- “Recertification letter for housing”
- “Repot death of pension recipient”
- “Pension number”
SuperValu