Contact Supersonic Customer Service
Supersonic Phone Numbers and Emails
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Supersonic Emails:
Customer Service
Legal
Contact Information
Supersonic Website:
Supersonic Help Center:
Corporate Office Address:
Supersonic Studios Ltd.
121 Menachem Begin Rd.
Tel Aviv,
Tel Aviv
Israel
Other Info (opening hours):
Other Locations:
6-Z, Vatslava Havela Blvd.
Kyiv, Ukraine 03142
Pinskaya 28A
Minsk, Belarus
How Good is Supersonic's Customer Service?
Kenneth R Bvj
Feels Neutral
|
Dec 12, 2022
Overall experience was okay my customer satisfaction was agreed to and I will continue service with supersonic. I will also add friends to a list to help you guys out.
Verlyn Trf
Verlyn Trf
Feels Disappointed
|
Nov 08, 2022
Did not speak with CS. I created ticket. Still having problems
Summary of Supersonic Customer Service Calls
279
TOTAL
CALLS
CALLS
01:39
AVG CALL
DURATION
DURATION
1%
ISSUE
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Supersonic?
Product/ Service Question:
- “Streaming not working”
- “Trying to buy a new prescription”
- “Outage”
Staff Question:
- “My service is not working removed catche”
- “My service is interrupted and has been for two weeks”
- “My service is not working”
Payments and Charges Question:
- “Payment from charge card did not activate. Payment is met automatically from my charge card to streaming every month without fail.”
- “Makepayment”
- “Pay bill”
Account Question:
- “My account”
- “Can't login my account is expired”
- “Help paying on my account”
Request for Information Question:
- “Technical support”
- “I paid for supersonic streaming yesterday an I don't know how to download the app on my fire stick”
- “How much?”
Activation/ Cancellation Question:
- “To renew my password ientered an other password”
- “Subscribe”
- “To renew”
Cards Question:
- “Update credit card number”
- “Compliance hold on debt card”
Shipping and Delivery Question:
- “I need to urgently downgrade my package - I can afford to pay nearly R1000 a month”
- “I have send money but my brother cannot received it in gambia”
Return/ Replace Question:
- “Screen replacement”
Website/ Application Question:
- “Downloading the app”
Refund Question:
- “Didn't recieve the email to start the process of my refund”
Other Question:
- “To order”
- “Channels are not showing up”
- “Buffering issue over 24 Hours”
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Supersonic