Superjeweler Phone Numbers and Emails

Toll-Free Number:

  • (877) 888-0175
Send Message

Customer Service:

  • (212) 738-9494
  • +6 127 908 3766
    Australia
  • +649 801 6363
    New Zealand
  • +44 203 514 2737
    United Kingdom

Superjeweler Emails:

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Privacy Inquiries
Media
Sales/ Reservations
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Contact Information

Superjeweler Website:

Superjeweler Help Center:

Corporate Office Address:

SuperJeweler LLC
62 West 45th Street 2nd Floor
New York, New York 10036
United States

Fax:

+1-917-779-8165

Superjeweler Rating Based on 122 Reviews

Rating details

2.4
more details
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Superjeweler Customer Service Calls

87 TOTAL
CALLS
03:55 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Superjeweler?

Shipping and Delivery Question:

  • “Shipping”
  • “Address missing for my delivery”
  • “No delivery yet on necklace payed on Jan 30”

Return/ Replace Question:

  • “Necklaces replacement”
  • “Return”
  • “Returns”

Payments and Charges Question:

  • “Billing”
  • “Make a payment”
  • “To make a payment”

Activation/ Cancellation Question:

  • “Cancel my layaways”
  • “Cancel order”

Request for Information Question:

  • “Trying to find out how to use my financing from pay tomorrow to make my purchase”
  • “How to pay on layaways”
  • “Assistance with order”

Employment Question:

  • “Payoff on layaway”
  • “I want to pay off my layaway”

Product/ Service Question:

  • “Fake jewelry”
  • “Defective product”

Refund Question:

  • “Refund”

Account Question:

  • “You have not credited my account for returned item, tracking shows it was delivered since 23rd of February.”

Other Question:

  • “A pair of earrings”
  • “I accidentally deleted my layaway information”
  • “Layaway”

About

Summary

Super Jeweler is a leading online jewellery retailer that offering a wide selection of earrings, rings, pendants, bracelets, wedding jewellery, matching wedding bands and more. It was established in 1999. There are collections both for men and women. Clients are offered a wide range of 20 different gemstones as well as a huge selection of diamond and fine gemstone jewelry like sapphire jewelry, white gold and yellow gold jewelry, genuine diamond solitaire rings and tungsten wedding bands etc. Specialized tools allow choosing among different sizes, styles, types and prices. The company constantly offers free shipping on its products throughout the mainland United States and to military addresses. Orders places online take 3 to 5 days to arrive. Super Jeweler also offers a 30 day money back guarantee.

Superjeweler reviews and complaints

Superjeweler is ranked 162 out of 1478 in Jewelry and Accessories category

Area Served

Worldwide, USA

Payment Methods

VISAAmerican Express

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