The Superior Vision telephone number for general questions and more information regarding the company and its products and services is 1-800-507-3800. Superior Vision customer service manages various dedicated numbers, from the general numbers 1-800-879-6901 and 1-877-235-5317. For health plan information, call 1-916-852-2288. If you suspect or detect fraud, bring it to the company's attention by calling 1-888- 211-4384. For complaints and feedback, customers must call 1-1-800-243-1401. If you experience technical problems or need help with FTP access, call the technical support team at 1-800-923-6766 ext 2230. Customers and prospective customers can also contact Superior Vision by phoning headquarters at 1-410-752-0121 or 1-800-201-7165 for an appointment with senior representatives.
If you are like many people and prefer to contact the company in writing and not only call it, the Superior Vision email system will suit you well. For claims, email to cag@versanthealth.com. If you have complaints or wish to provide some feedback, send your email to compliance@superiorvision.com. You can send an email regarding any legal-related issue or privacy inquiry to privacy@superiorvision.com) or superiorvisionprivacy@versanthealth.com. The dedicated address for media and marketing inquiries is marketing@superiorvision.com. Customers must send general security-related inquiries to itsecurity@versanthealth.com, but for site security, email security@superiorvision.com. Customer service reads every email, and you can expect a response within 2 to 3 days. If you have an urgent issue needing immediate attention, please make a phone call to customer service.
The official Superior Vision address is the corporate office address Versant Health Holdco, Inc., PO Box 791, Latham, New York 12020, United States. The mailing address is 881 Elkridge Landing Road, Suite 300, Linthicum Heights, MD 21090. You must mail privacy-related letters and documents to the Privacy Office, PO Box 472 Troy, NY 1218. The corporate office accommodates the company headquarters. Customers experiencing complex issues are welcome to meet with senior company representatives at headquarters to discuss the issues.
Superior Vision hours when customers can call customer care are from 8:00 AM to 9:00 PM ET, Monday through Friday, and Saturday, 11:00 to 4:30 PM ET. The business hours for provider relations are the same. During business hours, representatives will always be available to address your issues immediately. You can send emails outside of business hours, but you will receive your response during those hours.
The Super Vision Website is an essential part of customer service. It lists the numbers and business hours of all the departments and offices. To access all the information, click on "Contact Us." To access all the tools offered by the website, log in with your member ID. The tools are available 24/7 for members. Live support is available via the website during business hours.
