Superior Moving Systems - Theft/Price Hike/Incredible damage
Please see my website with full details, pictures of damage, and links to other customer experiences with Superior:
I had a nightmare of an experience with Superior, consisting of STOLEN PROPERTY, SHADY MOVING PRACTICES, AND UNREASONABLY DAMAGED FURNITURE.
Superior jacked up the price $2,000 on moving day after the truck was fully loaded. I moved from a 600 square foot condo where that type of underestimation is impossible. I had over $4,000 of personal property stolen by Superior staff, and another $4,000 in lost or damaged furniture on a move that cost $5,000.
They did not exercise reasonable care in handling my things. There was a concerted effort to break into my boxes and steal rings, cameras, watches, and shoes. Regarding the shoes, there was a particular slap in the face and snide reminder of my experience. The movers stole my shoes, and left their dirty movers shoes they were wearing in their place!
In my opinion, Superior is telling the world that if you sign a contract with them for a move, THEY CAN STEAL WHATEVER THEY PLEASE and then pay you .60lb on the valuation. This is obviously completely unprofessional, and I urge everyone that reads this to use a larger more respectable national chain.
The company has a canned response to every argument the consumer makes. I filled out police reports and turned in damaged/stolen reports to Superior within a week after delivery 4/7/11 but still do not have a resolution.
I have been more than reasonable but getting a resolution from has been impossible.
Please see my website above for more details.
I WOULD DO NOT USE THIS COMPANY
More Review Details
- Product or service
- Moving Company
- Review category
- Transportation and Storage
You May Also Like
- "BEWARE OF BEKINS VAN LINES I hired Bekins for a move from CA to WA, During the transport of my shipment, at least 50% of my items were damaged severely, lost..."
- "SCAM ALERT - Their drivers can purposefully get stuck in your yard and you are responsible for the time they spend digging and spinning to get out, as well as,..."
- " I hired this company to move my household less than three miles away. They showed up late and forgot their sissors and tape and wanted to know if we..."
- "Had candle burning in bathroom for 2 1/2 hours - smoke alarm went off. I went into bathroom to find candle engulfed in 6 inch flames. Doused with water to..."
- "It started off on a good note whereby I spoke with Michele La Flesch, the Executive Project Manager/Showroom Manager (Michele.Laflesch@ClosetFactory.com) (Office Phone: 310-516-7500 x240 & Cellular Phone: 310-404-8225)..."
- "Everything started after I decided to sell my Apple MacBook Pro (late 2013 model) to a friend. We agreed that she would pay me for my barely used one $3,000.00 Since..."
- "I have known and respected Jesse Keyes for over 25 years. Jesse Keyes has a successful list of credentials in his academic and professional life. After meeting him at Princeton,..."
- "I ordered a pair of basketball shoes and received a used and worn pair of shoes..."
- "Purchased a HP DC7900 tower from Joy (thru Walmart) two months ago. It arrived a day early and worked perfectly. Even though Windows Update was broken, that was the fault..."