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Contact Supergoop Customer Service

Supergoop Phone Numbers and Emails

Toll-Free Number:

  • (877) 564-7330
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Supergoop Emails:

Customer Service
General Info
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How to Contact Supergoop?

Most Popular Number:

(877) 564-7330
Total calls: 74 Issues resolved: 4 Last call: Sep 5, 2024

If you want to contact the company’s customer care via the Supergoop phone number, you should dial the following toll-free contact number: (877) 564-7330. It can be used for several purposes, such as general customer support, returns and exchanges, promotions and offers, product inquiries and order assistance. You can either get in touch with Supergoop customer service privately or via the PissedConsumer platform, depending on your preference. Ensure that you have all the relevant information ready to make the process quicker and smoother.

There are two Supergoop email addresses at your service if you choose the written way of communication. Apply to the company at hello@supergoop.com in case of any questions about products, orders, returns, or general customer help. This email is featured on the Supergoop website as a go-to contact to receive support. The second Supergoop contact can be used for business, press, media, general inquiries, or any broader issues and questions that can’t fit under the customer service category: info@supergoop.com.

According to the official website, the Supergoop headquarters is located at Supergoop, 200 East Grayson, Suite 112, San Antonio, Texas 78215, United States. There is also an additional Supergoop office location in New York, where different business operations for the company are held. However, this address is not openly disclosed on the website or other trusted resources. Nevertheless, if you plan to meet with the company’s representatives, the meeting will occur at the headquarters. Make sure to book your appointment in advance to avoid any inconvenience.

The Supergoop address where the main office is located operates Monday through Friday, from 9 a.m. to 6 p.m. Central Time. On Saturdays and Sundays, the office is closed. When it comes to the Supergoop customer service hours of operation, they are identical to office hours. You can contact the company’s customer service via the phone, email, in person or via the official website within the hours mentioned above. You suggest you avoid calling from 12 p.m. to 2 p.m. since it can potentially be a break time.

There’s an option of contacting the company via the Supergoop website. To do so, you should take the following steps. Visit the FAQ & Help page, located at the bottom of the homepage under the Resources section. Scroll down to the Get support window. Once you click on it, you will be transferred to another page with a contact form. You need to fill it out to be able to explain your issue and receive support. There is also a Supergoop chat at the bottom of the FAQ & Help page. Click on the chat icon to send a message to the customer support team.

Supergoop Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Supergoop is 8775647330.

  • The longest wait times are on Monday, while the shortest are on Saturday and Sunday. The average call time is 1 minute.

  • Be prepared for the call as Supergoop may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Supergoop Website:

Supergoop Help Center:

Corporate Office Address:

Supergoop
200 East Grayson Suite 112,
San Antonio, Texas 78215
United States

Other Info (opening hours):

Monday - Friday 9am-9pm EST

More contact details

Supergoop Rating Based on 6 Reviews

Rating details

2.3
more details
Reliability
Diversity of Products or Services
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Supergoop's Customer Service?

Mustafa Aiz
Mustafa Aiz
Feels Satisfied | Jun 26, 2024

Satisfied

Read full quote
Boi boi V
Boi boi V
Feels Disappointed | Nov 25, 2023

Called many times, and it never went through.

Read full quote
Cressa P
Cressa P
Feels Disappointed | Nov 05, 2023

I STILL have not received any response from Supergoop and their customer service number does not answer.

Read full quote

Summary of Supergoop Customer Service Calls

86 TOTAL
CALLS
02:16 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Supergoop?

Shipping and Delivery Question:

  • “Wrong order”
  • “My package didn't artive”
  • “Haven't received order”

Product/ Service Question:

  • “Lotion seal broken”
  • “Product information/ordering”
  • “Defective pump”

Request for Information Question:

  • “Question about current order”
  • “Question on products”
  • “Question re product”

Activation/ Cancellation Question:

  • “I want to cancel an order”

Return/ Replace Question:

  • “Return”

Payments and Charges Question:

  • “Charge”
  • “Discount coupom”

Refund Question:

  • “Refund status”

Staff Question:

  • “I am unhappy with your customer service and unhappy I can't talk to a representative without jumping through hoops. Won't be a customer”

Account Question:

  • “Wont take password”

Other Question:

  • “Purchase my supergroup and it got spilt in box”
  • “Issue with Order 2628702”
  • “Amber Dallenger”

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