Superdry - Bad quality. Horrible customer service.
Less than one month of wear.Item has frayed and the yarn is coming out.
The company does not stand behind product and is refusing to replace them. I have bought many items from this company. I simply asked them to replace these after only one month of wear. How can these last less than a month??
For something so little, they rather turn away a customer and lose them for life. Other companies would replace this no question asked. It is not like I am requesting a new jacket. It is only a pair of mittens!
My gosh.show some love for your own brand and stand behind it!
More Review Details
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Customer service
- Reason of review:
- Bad quality
- Preferred solution:
- Replace or refund
- Monetary loss:
- Product or service
- Review category
- Footwear and Clothing
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