Superdry - Bad quality. Horrible customer service.

3 of 5 Superdry reviews

Less than one month of wear.Item has frayed and the yarn is coming out.

The company does not stand behind product and is refusing to replace them. I have bought many items from this company. I simply asked them to replace these after only one month of wear. How can these last less than a month??

For something so little, they rather turn away a customer and lose them for life. Other companies would replace this no question asked. It is not like I am requesting a new jacket. It is only a pair of mittens!

My gosh.show some love for your own brand and stand behind it!

This review is a subjective opinion of a user.
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More Review Details

Warranty
Exchange, Refund and Cancellation Policy
Customer service

  • What I liked
      No items
  • What I disliked
    • Customer service
    • Quality

Reason of review:
Bad quality
Preferred solution:
Replace or refund
Monetary loss:
$40
Product or service
Mittens
Review category
Footwear and Clothing
review #592540 by
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3 of 5 Superdry reviews
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