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Contact Superdrug Mobile Customer Service

How to Reach a Person at Superdrug Mobile

Verified Contact Information

Customer Service:

  • +44 333 338 1055

Legal:

  • +44 345 671 0709
    Privacy Inquiries
Send Message

Superdrug Mobile Emails:

Customer Service
Legal
Privacy Inquiries

How to Contact Superdrug Mobile?

How to Contact Superdrug Mobile?

To reach the customer service team, use the following Superdrug Mobile phone number: +44-333-338-1055. You can call this number to leave a voicemail, and the customer care representative will get in touch with you as soon as they study your request. The support agents will answer questions about your plan, billing, or payments and help you resolve issues with your SIM activation or mobile number transfer (porting). You can also use this number to report problems with network coverage, data, calls, or texts. The same phone contact can be used to make a formal complaint about services or customer support.

The Superdrug Mobile customer service email address is help@superdrugmobile.com. You can use this email for questions regarding the company’s services, plans, and mobile device compatibility. You can also use this address to share your experience, file a complaint, or offer a suggestion. The support representatives will appreciate the feedback and consider your comments. You will usually get a response to your message with the required information and instructions to resolve the issue within 48 business hours. Alternatively, you can submit your complaint via the form on the official website. The Superdrug Mobile contact email for Privacy Policy questions is dataprotectionofficer@superdrug.com.

The Superdrug Mobile Help is available between 8 a.m. and 8 p.m. BST every day, except Banking Holidays. You can call the customer care phone line within these hours to leave a voicemail, and the support representatives will contact you back to discuss the details, answer your questions, or provide assistance within customer service hours. Alternatively, you can use the live chat feature on the official website during working hours to request information or help with your issues. You can also send your inquiry via email or file a complaint via the Contact Us page whenever it is convenient for you. You will typically get a response within 48 business hours.

To reach the customer service team online, visit the Superdrug Mobile website and click the chat icon in the bottom right corner of the homepage. Provide the required contact information and type your question to start the conversation. The live customer care agents are available via chat daily between 8 a.m. and 8 p.m. BST, excluding Bank Holidays. Alternatively, you can click the Contact Us button at the bottom of the main page to check other available ways to get in touch with Superdrug Mobile support, including phone number, email link, and social media page. You can also fill out the complaints form if you’re unsatisfied with the company’s customer care.

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Contact Information

Superdrug Mobile Website:

Superdrug Mobile Help Center:

Corporate Office Address:

Superdrug Mobile
51 Sydenham Road
Surrey CR0 2EU
United Kingdom

Summary of Superdrug Mobile Customer Service Calls

9 TOTAL
CALLS
00:00 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Superdrug Mobile?

Payments and Charges Question:

  • “I want to stop contract with super drung and every month they take my money i want to stop it please this last month they have charged me too”
  • “Payment enquirey”

Product/ Service Question:

  • “Can’t get mobile to work abroad”

Other Question:

  • “Sim”
  • “Bought a sim but I need a esim”
  • “To take up £5/month sim only offer”

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