I have purchased the new Bomb Tower Pack @Rs 620.00. My cash has debited form my credit card by google play but the purchased item does not added in my account. I am player for around 2+ years and now i am @9th base. Please help me to add my package or to get refund to me.
I really love this game to play but for this reason i really disappointed in this situation. I have raised a mail to support team but no one replied or respond to my mail.
Before releasing a version or upgrade the coc team need to check this kind of purchase issue. An upgrade for normal issue can wait by a customer but this type of payment issues cannot accepted by any of the customers.
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What I disliked
- Reason of review:
- Order processing issue
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Clash Of Clan
- Review category
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