Supercell - Bomb Tower Pack Issue

25 of 84 Supercell reviews

I have purchased the new Bomb Tower Pack @Rs 620.00. My cash has debited form my credit card by google play but the purchased item does not added in my account. I am player for around 2+ years and now i am @9th base. Please help me to add my package or to get refund to me.

I really love this game to play but for this reason i really disappointed in this situation. I have raised a mail to support team but no one replied or respond to my mail.

Before releasing a version or upgrade the coc team need to check this kind of purchase issue. An upgrade for normal issue can wait by a customer but this type of payment issues cannot accepted by any of the customers.

This review is a subjective opinion of a user.
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  • What I disliked
    • Quality

Reason of review:
Order processing issue
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Clash Of Clan
Review category
review #936412

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25 of 84 Supercell reviews

Oct 14, 2016 #1226954

I had the same issue. In game support said I purchased a sack of gems when my receipt from Google shows town hall package. Worst customer support from supercell.

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