Contact Superbalist Customer Service
Superbalist Phone Numbers and Emails
Customer Service:
-
+2 787 362 7300
Legal:
-
+2 787 362 4001
Superbalist Emails:
Superbalist Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Superbalist is +2 787 362 7300. 88% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as Superbalist may ask you for the following information to identify you as a customer: email, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Superbalist is +2 787 362 7300. 88% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday.
Be prepared for the call as Superbalist may ask you for the following information to identify you as a customer: email, phone number or first and last name.
People call Superbalist mainly because of return/ replace, request for information, shipping and delivery.
The best email to contact Superbalist is appteam@superbalist.com. 64% of customers use this email address to address their issues and concerns.
Contact Information
Superbalist Website:
Superbalist Help Center:
Corporate Office Address:
Other Info (opening hours):
Call Centre Hours:
Monday - Friday: 8:00am - 5:00pm
Public Holidays: 10:00am - 1:00pm
Mailing Address:
Attention: CEO and Legal
12th Floor, Takealot Building
10 Rua Vasco da Gama Plain
Foreshore, Cape Town, 8000
How Good is Superbalist's Customer Service?
Summary of Superbalist Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Superbalist?
Return/ Replace Question:
- “Received incorrect item”
- “Enquiries about return”
- “Return”
Shipping and Delivery Question:
- “I have received wrong item n size,I want exchange”
- “Tracking my order”
- “Fast delivery option”
Request for Information Question:
- “Checking order”
- “I need confirmation to return the shoes”
- “I want to check if you have Adidas Campus sneakers for ladies”
Payments and Charges Question:
- “Ebucks transaction”
- “Was charged for two pairs of haviannas spiipers however only recived 1 pair”
- “I suspect Superbalist is committing FRAUD”
Activation/ Cancellation Question:
- “Want to cancel order”
- “Order cancellef”
- “Order cancelled”
Refund Question:
- “Refund”
- “I never logged a refund”
- “My refund”
Product/ Service Question:
- “Complain”
- “Info on online purchase”
Account Question:
- “Money deducted from my account for no product”
- “Account erra”
Other Question:
- “Rescheduling collection”
- “I received one item only and I ordered two ! I need a reason as soon as possible”
- “I want to remove an item in trolley as it is the wrong colour”
Compare Superbalist Customer Service To
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