The SUPCASE phone number to get in touch with the company’s US office is (888) 981-8159. You can also reach the customer service representatives at (678) 815-6637. These helplines can be used to learn more about the company, its products, and warranty coverage. The customer care agents at these numbers are ready to help you place, change, or cancel your order and provide information about shipping status. If there are issues with the purchased items, you can contact the customer support team by phone to request a return or refund. Clients from the UK can call the customer relations experts at +44 (149) 492-7110.
The SUPCASE contact email for general questions and concerns is support@supcase.com. You can message the company’s representatives at this address for information about the products, warranty coverage, and policies. You can also use it to share your feedback, ideas, and suggestions. Privacy Policy and Data Protection-related questions can be sent via email as well. To get in touch with the customer care team regarding the extended warranty, write to usersupport@supcase.com. The same address is appropriate for complaints, and return or refund requests. Bloggers and media representatives can discuss collaboration and advertisement opportunities at branding@supcase.com. The SUPCASE email for business customers is sales@supcase.com.
The SUPCASE customer service hours are Monday to Friday from 9 a.m. to 4 p.m. ET. Within these hours, you can reach the customer care agents by phone for general info and product-related issues. You can also try contacting the company’s representatives via social media, and they will usually respond to direct messages within several business hours. Alternatively, you can submit your request via the official website or email SUPCASE support directly whenever it is convenient for you. The customer relations experts will email you back as soon as they study your matter. The UK office operates Monday through Friday from 9:30 a.m. to 4:30 p.m. GMT.
To reach the customer care team online, visit the SUPCASE website, and click the chat icon in the bottom left corner of the homepage. Type your question to initiate the chat session with the virtual assistant. The chatbot will answer simple questions and help you troubleshoot your issue. You can also leave a message for a live agent, and they will respond as soon as they find a way to resolve your issue. Alternatively, you can select the Contact Us option in the support section at the bottom of the main page to submit your request. Choose the Pre-Sale or After-Sale Inquiry form and fill it out with the required information.
