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Update by user Dec 21, 2016

Once I contacted another customer service representative the product cost was refunded to me

Update by user Nov 18, 2016

Their website offers a FREE trial offer for the shipping cost of $4.95.There is no where on their site that states that you are signing up for an automatic shipment nor that the product that you ordered for $4.95 will be billed to you later at the cost of $84.75.

The representative will tell you that you had a 16 day free trial offer and if you don't return the item within the 16 days trial period you will be billed the full cost of $84.75, plus you are automatically signed up for future shipments.This is no where on the on-line order form.

Original review posted by user Nov 17, 2016

Their website offers a FREE trial offer for the shipping cost of $4.95.There is no where on their site that states that you are signing up for an automatic shipment nor that the product that you ordered for $4.95 will be billed to you later at the cost of $84.75.

The representative will tell you that you had a 16 day free trial offer and if you don't return the item within the 16 days trial period you will be billed the full cost of $84.75, plus you are automatically signed up for future shipments.This is no where on the on-line order form.

I didn't like: Are a ripoff company, Do not provide immediate refunds.

Review #957170 is a subjective opinion of a user.

1.0
Website
Product or Service Quality
Customer service
Staff
Reliability
Discounts and Special Offers
Turnaround Time
Advertised vs Delivered
Value for money
Exchange, Refund and Cancellation Policy
Price Affordability
Diversity of Products or Services
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / $85
Preferred solution Full refund

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