Contact Sunshine co uk Customer Service
Sunshine co uk Phone Numbers and Emails
Customer Service:
-
+44 371 512 2004
Sales/ Reservations:
-
+44 871 223 3160
Sunshine co uk Email:
Sunshine co uk Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sunshine co uk Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Sunshine co uk is 443715122004. 80% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday.
Be prepared for the call as Sunshine co uk may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sunshine co uk Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Sunshine co uk is 443715122004. 80% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday.
Be prepared for the call as Sunshine co uk may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.
People call Sunshine co uk mainly because of request for information, activation/ cancellation, payments and charges.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Sunshine co uk is privacy@onthebeach.co.uk. 67% of consumers stated that they received a response by email from the company.
Contact Information
Sunshine co uk Website:
Sunshine co uk Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Saturday: 8:30am - 4:00pm
How Good is Sunshine co uk's Customer Service?
Summary of Sunshine co uk Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sunshine co uk?
Request for Information Question:
- “Discuss order”
- “Need to speak to someone ASAP”
- “Checking if I booked holiday or not”
Activation/ Cancellation Question:
- “Cancellation”
- “I have cancelled my holiday”
- “Claim many back for cancellation”
Payments and Charges Question:
- “Payment question”
- “Unrecognised charge”
- “Overpaid refund hasn't gone back on card”
Account Question:
- “Locked out account”
- “I recently booked a holiday and put .co.uk on my email instead of .com please call me at 1.30 as I have trouble answering the phone at work”
- “I’ve put in a wrong letter on my email with my booking and I need to change as I haven’t received my holiday”
Product/ Service Question:
- “Booking issue”
- “Error when doing booking. Right email address above, the one in my booking details ends in .co instead of. Com. I still have not received confirmation of booking. Can you sort this problem?”
- Bed bugs in room
Return/ Replace Question:
- “Need to change time of transfers as flights have changed”
- “Change flight”
- “I have put the wrong email address on my booking I need to change as I can’t access my email”
Website/ Application Question:
- “My old email has discontinued and I can't get on sunshine website to change it”
- “My bookin details are no longer showing on my sunshine.co.uk app when log in and also need to change lead passenger over as Iam not goin to be able to go due to family matters..and fly tomorrow 14.10pm..”
Shipping and Delivery Question:
- “I have not received my Confirmation emails of my booking of my holiday i did a mistake on my email address”
- “Transfer not arrived”
Cards Question:
- “Card to book flights is blocked”
Refund Question:
- “Refund”
Other Question:
- “Regarding booking”
- “Amend booking”
- “Advice on booking a holiday”
Compare Sunshine co uk Customer Service To
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