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Contact Sunshine co uk Customer Service

Sunshine co uk Phone Numbers and Emails

Customer Service:

  • +44 371 512 2004

Sales/ Reservations:

  • +44 871 223 3160

Sunshine co uk Email:

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How to Contact Sunshine co uk Customer Service?

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PissedConsumer Reporter
How to Contact Sunshine co uk Customer Service?

If you need Sunshine.co.uk customer service with the purchased holiday, dial the following number: 0371-512-2004. This line is open during the following business hours: Monday through Saturday from 8:30 a.m. to 4 p.m. GMT+1. To book the holiday over the phone, call the sales team at 0871-223-3160. It operates Monday through Thursday from 9 a.m. to 8:45 GMT+1, from 9 a.m. to 7:45 p.m. GMT+1 on Friday, from 10 a.m. to 6:45 p.m. GMT+1 on Sunday, and from 9 a.m. to 4:45 p.m. GMT+1 on bank holidays.

Sunshine.co.uk provides only two email addresses for a written communication. With questions or comments about the cookie statement, apply to the company at privacy@sunshine.co.uk. If you need to find out details regarding the Privacy Notice, use the following Sunshine.co.uk contact: privacy@onthebeach.co.uk. You can also chat with one of the company’s managers on Facebook or Twitter page. To go to it, click on its icon at the bottom of the official company website.

First, follow the “www.sunshine.co.uk” hyperlink in the “Contact Information” block of this page. When you are on the official company site, follow “Contact” in the “Support” block at the bottom. You’ll see all the Sunshine.co.uk contacts. They are not clickable. However, you can copy one you need, and enter it in the appropriate field on the screen of your mobile gadget. You can also contact the company via PissedConsumer site regarding privacy inquiries. For it, click on the “Send Message” button in the “Sunshine co uk Phone Numbers and Emails” block.

Sunshine co uk Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Sunshine co uk Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    68% phone 32% email
  • The best phone number to call Sunshine co uk is 443715122004. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday.

  • Be prepared for the call as Sunshine co uk may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

Sunshine co uk Website:

Sunshine co uk Help Center:

Corporate Office Address:

On the Beach Limited
5 Adair Street
Manchester, England M1 2NQ
United Kingdom

Other Info (opening hours):

Hours:

Monday - Saturday: 8:30am - 4:00pm

More contact details

Sunshine co uk Customer Service Reviews

2.1 / 5
Poor
Julie H Ctt
Unsatisfied customer

After a lot of stress trying to send sunshine the information they requested as Im not tech savvy. Tried to find telephone numbers to ring them just got automated replies which wasnt helpful.

They refunded most of my money but they gave me a hundred pound less than I should have received with no explanation. If anyone else has a problem with sunshine.co.uk just get in touch with Pissed consumer because without their help I wouldnt have received refund at all.

Ruth C Own
Resolved with no complaints. Very supportive and understanding
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Had to cancel due to long term health condition. And all didn't lose anything only small deposit. Very appreciated and helpful

How Good is Sunshine co uk's Customer Service?

Niall M Ibd
Niall M Ibd
Feels Disappointed | Jun 18, 2024

We could not get through to them and they did not answer my email

Read full quote
Kaida Pif
Kaida Pif
Feels Neutral | May 29, 2024

waited 15mins for someone to answer phone after that the girl was very helpful

Read full quote

Summary of Sunshine co uk Customer Service Calls

157 TOTAL
CALLS
00:00 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sunshine co uk?

Request for Information Question:

  • “Discuss order”
  • “Need to speak to someone ASAP”
  • “Checking if I booked holiday or not”

Activation/ Cancellation Question:

  • “Cancellation”
  • “I have cancelled my holiday”
  • “Claim many back for cancellation”

Payments and Charges Question:

  • “Payment question”
  • “Unrecognised charge”
  • “Overpaid refund hasn't gone back on card”

Account Question:

  • “Locked out account”
  • “I recently booked a holiday and put .co.uk on my email instead of .com please call me at 1.30 as I have trouble answering the phone at work”
  • “I’ve put in a wrong letter on my email with my booking and I need to change as I haven’t received my holiday”

Product/ Service Question:

  • “Booking issue”
  • “Error when doing booking. Right email address above, the one in my booking details ends in .co instead of. Com. I still have not received confirmation of booking. Can you sort this problem?”
  • Bed bugs in room

Return/ Replace Question:

  • “Need to change time of transfers as flights have changed”
  • “Change flight”
  • “I have put the wrong email address on my booking I need to change as I can’t access my email”

Website/ Application Question:

  • “My old email has discontinued and I can't get on sunshine website to change it”
  • “My bookin details are no longer showing on my sunshine.co.uk app when log in and also need to change lead passenger over as Iam not goin to be able to go due to family matters..and fly tomorrow 14.10pm..”

Shipping and Delivery Question:

  • “I have not received my Confirmation emails of my booking of my holiday i did a mistake on my email address”
  • “Transfer not arrived”

Cards Question:

  • “Card to book flights is blocked”

Refund Question:

  • “Refund”

Other Question:

  • “Regarding booking”
  • “Amend booking”
  • “Advice on booking a holiday”

Compare Sunshine co uk Customer Service To

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