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Contact Sunset Magazine Customer Service

How to Reach a Person at Sunset Magazine

Verified Contact Information

Toll-Free Number:

  • 1-800-777-0117
Call Now
Send Message

Customer Service:

  • 1-510-858-3400

Customer Service:

support@sunset.com
readerletters@sunset.com
Editors

Legal:

legal@sunset.com
Privacy Inquiries
privacy@sunset.com
Privacy Inquiries

Media:

sunsetadops@sunset.com
Advertising Inquiries
opt-out@sunset.com
Opt-out of Marketing Emails

Sunset Magazine Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Sunset Magazine Phone Number
1 (800) 777-0117
Average Calls duration
1 minute
Most Popular Sunset Magazine Email Address
support@sunset.com
Issue Resolution Rate
Low (3% reported full resolution)
Sunset Magazine Customer Service Rating
3 out of 5
Overall Customer Sentiment
Mostly neutral
View full overview

How to Contact Sunset Magazine?

To contact Sunset Magazine headquarters by phone, use the toll-free number 1-800-777-0117 between business hours. Users requesting help with order placement, renewing subscriptions, bill payments, credit cards, delivery suspension, and reporting missing/damaged issues can call the Sunset Magazine phone number 1-510-858-3400 for efficient assistance. Those seeking account information can also access relevant details on the company website by entering their last name, email address, and other required information.

The company has published several department-specific emails to reach Sunset Magazine customer care for different purposes. Editors can relay their queries and concerns via readerletters@sunset.com. For assistance with a general or technical issue, write to support@sunset.com during office hours. Those with legal and privacy concerns can use the Sunset Magazine contact emails legal@sunset.com or privacy@sunset.com to submit their request. For media and advertising inquiries, sunsetadops@sunset.com is the email for consultation. Lastly, those seeking to opt out of marketing emails can reach Sunset Magazine customer service at opt-out@sunset.com. When doing so, it is important to specify the reason for consultation in the subject line and provide all the relevant details. After reviewing it, the company agent will respond within two or three working days.

Sunset Publishing Corporation is in the United States. The address is 55 Harrison Street, Ste. 200, Oakland, California 94607. Consulting the Sunset Magazine office in person is best for assistance with complex issues and complaints. Those with general queries and concerns can also arrive after making an appointment in the relevant department. If that seems inconvenient, send a letter to the Sunset Magazine address, 9720 Wilshire Blvd., Suite 600, Beverly Hills, CA 90212, and wait for the issue to be addressed within a few days or weeks. Calling or consulting via the Sunset Magazine website would be more feasible for urgent matters.

The Sunset Magazine contact hours are not specified. However, the company agents always try to respond to user requests as soon as possible. It is always significant to select the most feasible contact method based on the nature of the issue and explain it in detail. Calling or consulting via social media ensures relatively quicker responses than emailing and should be used in urgent cases. Customers can also browse the featured information on the Sunset Magazine website to resolve general issues and concerns through self-assistance.

PissedConsumer Club

Contact Information

Sunset Magazine Website:

Sunset Magazine Help Center:

Corporate Office Address:

Sunset Publishing Corporation
55 Harrison Street, Ste. 200
Oakland, California 94607
United States

Other Info (opening hours):

Mailing Address:

Opt-Out Postal

9720 Wilshire Blvd.

Suite 600, Beverly Hills

CA 90212

More contact details

How Customers Rate Sunset Magazine Support?

3.0 / 5
Needs improvement

Based on 67 calls to Sunset Magazine customer support through PissedConsumer.com and 1 survey response.

Total Calls
67
Avg Call Duration
00:42
Issues Resolved
3%

Why Customers Call Sunset Magazine?

Top Reasons of Customers Calls

  • Account 38%
  • Activation/ Cancellation 20%
  • Payments and Charges 13%
  • Customer Inquiries & Issues 9%
  • Shipping and Delivery 7%
  • Request for Information 7%
  • Return/ Replace 4%
  • Product/ Service 4%

Account

38%
  • "Forgot to put the address for the gift recipient on the subscription I just ordered"
  • "Subscription"
  • "not getting my subscription subscribed May 19, 2026 I subscribed online and they said that's the quickest way to get it. It should have come already."

Activation/ Cancellation

20%
  • "Trying to reach a human to renew subscription. I do not give credit card or banking info online- I have been hacked."
  • "I did not subscribe automatically to then pay 23$ a year. I subscribed for two or theee years for one price that I paid and now I am being billed 23$ per year"
  • "Renewal information"

Payments and Charges

13%
  • "Billing information"
  • "Not getting magazines but still being charged for them."
  • "Start of Magazine Receipt?"

Customer Inquiries & Issues

9%
  • "Magazine"
  • "Not receiving magazines"
  • "Not receiving magazines our new address"

Shipping and Delivery

7%
  • "Have not received my Sunset Magazine"

Request for Information

7%
  • "I emailed about my subscriptions and got NO HELP!"
  • "Update billing info"
  • "Update delivery address for magazine subscription"

Return/ Replace

4%
  • "address change"
  • "return an order"

Product/ Service

4%
  • "To alert Sunset to 400 year old Maple tree on Coos County, Oregon"
  • "I am very unhappy and disappointed with subscriptions so far. I subscribed in March it is June. I have not received one paper publication to the state."

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Why You Can Trust Our Contact Information

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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