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Contact Sunset Magazine Customer Service

Sunset Magazine Phone Numbers and Emails

Toll-Free Number:

  • (800) 777-0117
Call customer service
Send Message

Customer Service:

  • (510) 858-3400

Sunset Magazine Emails:

Customer Service
Editors
Legal
Privacy Inquiries, Privacy Inquiries
Media
Advertising Inquiries, Opt-out of Marketing Emails
Is this your business?

Sunset Magazine Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Sunset Magazine Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Sunset Magazine is 8007770117. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 1 minute.

  • People call Sunset Magazine mainly because of account, activation/ cancellation, payments and charges.

View full overview ›

How to Contact Sunset Magazine?

Most Popular Number:

(800) 777-0117
Total calls: 25 Last call: Dec 22, 2025

To contact Sunset Magazine headquarters by phone, use the toll-free number 1-800-777-0117 between business hours. Users requesting help with order placement, renewing subscriptions, bill payments, credit cards, delivery suspension, and reporting missing/damaged issues can call the Sunset Magazine phone number 1-510-858-3400 for efficient assistance. Those seeking account information can also access relevant details on the company website by entering their last name, email address, and other required information.

The company has published several department-specific emails to reach Sunset Magazine customer care for different purposes. Editors can relay their queries and concerns via readerletters@sunset.com. For assistance with a general or technical issue, write to support@sunset.com during office hours. Those with legal and privacy concerns can use the Sunset Magazine contact emails legal@sunset.com or privacy@sunset.com to submit their request. For media and advertising inquiries, sunsetadops@sunset.com is the email for consultation. Lastly, those seeking to opt out of marketing emails can reach Sunset Magazine customer service at opt-out@sunset.com. When doing so, it is important to specify the reason for consultation in the subject line and provide all the relevant details. After reviewing it, the company agent will respond within two or three working days.

Sunset Publishing Corporation is in the United States. The address is 55 Harrison Street, Ste. 200, Oakland, California 94607. Consulting the Sunset Magazine office in person is best for assistance with complex issues and complaints. Those with general queries and concerns can also arrive after making an appointment in the relevant department. If that seems inconvenient, send a letter to the Sunset Magazine address, 9720 Wilshire Blvd., Suite 600, Beverly Hills, CA 90212, and wait for the issue to be addressed within a few days or weeks. Calling or consulting via the Sunset Magazine website would be more feasible for urgent matters.

The Sunset Magazine contact hours are not specified. However, the company agents always try to respond to user requests as soon as possible. It is always significant to select the most feasible contact method based on the nature of the issue and explain it in detail. Calling or consulting via social media ensures relatively quicker responses than emailing and should be used in urgent cases. Customers can also browse the featured information on the Sunset Magazine website to resolve general issues and concerns through self-assistance.

PissedConsumer Club

Contact Information

Sunset Magazine Website:

Sunset Magazine Help Center:

Corporate Office Address:

Sunset Publishing Corporation
55 Harrison Street, Ste. 200
Oakland, California 94607
United States

Other Info (opening hours):

Mailing Address:

Opt-Out Postal

9720 Wilshire Blvd.

Suite 600, Beverly Hills

CA 90212

More contact details

Sunset Magazine Rating Based on 5 Reviews

Rating details

1.3
more details
Diversity of Products or Services
Price Affordability
Advertised vs Delivered
Value for money

Rating stats

Rating trend

Summary of Sunset Magazine Customer Service Calls

29 TOTAL
CALLS
01:01 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sunset Magazine?

Account Question:

  • “Re subscription”
  • “Subscription”
  • “The gift subscription I sent back in August has NOT come to my kids”

Activation/ Cancellation Question:

  • “Renewal information”
  • “Cancel Box subscription”
  • “Cancel subscription”

Payments and Charges Question:

  • “Double billed/wrong address”
  • “Paid for subscription and have not received a magazine”
  • “Paid for 1 year subscription. Have not received a magazine yet”

Request for Information Question:

  • “Update delivery address for magazine subscription”
  • “Question about subscription”

Return/ Replace Question:

  • “Return an order”

Other Question:

  • “Didn’t get my magazine”

Compare Sunset Magazine Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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