Sunjoy Industries - Horrible customer service - L-OF079PST-1 Broken part

71 of 123 Sunjoy Industries reviews

I ordered Stone Outdoor Fireplace which arrived with a broken base.I called Sunjoy Industries at 866-578-6569 four times.

Spent more than an hour waiting for a live person. Left 3 voice messages. No answer. Wrote 4 emails at customer.care@sunjoygroup.com as it was instructed.

The issue has not sill been resolved. Horrible, horrible customer service

I ordered Stone Outdoor Fireplace which arrived with a broken base. I called Sunjoy Industries at 866-578-6569 four times. Spent more than an hour waiting for a live person.

Left 3 voice messages. No answer. Wrote 4 emails at customer.care@sunjoygroup.com as it was instructed.

The issue has not sill been resolved.Horrible, horrible customer service

This review is a subjective opinion of a user.
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Reason of review:
Poor customer service
Preferred solution:
Price reduction
Monetary loss:
$600
Product or service
Sunjoy L-Of079Pst-1 Stack Stone Outdoor Fireplace
Review category
Furniture and Decor
review #810809

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71 of 123 Sunjoy Industries reviews

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