Amityville, New York
1 comment
Not resolved

I also just posted as a comment to another with the same issue.

I bought their shooting glasses kit (dude?) AND bought a couple optional lenses....one day the frame breaks - just falls apart at the hinge.

"no biggie, lifetime warranty and they're right up the road" Yep - first they didn't want to deal with me as a walk-in, then they charged me the 'shipping charge' of $10 for the replacement frame - AND $29 for the backup frame I decided was a good idea... Next time a frame broke I was told they discontinued that model - Too bad, *** off, we're not honoring the warranty (then they should REFUND MY MONEY or offer a pair of current glasses) Now just a few days ago my backup frame crapped - just fell apart in my hand... Really now, these things likely only cost them a few cents from the chinese factory... if they're going to discontinue it they need to plan for warranty replacements and have parts in stock!

HOLY ***! and just now I opened the case to take a pic to post...

and THE OTHER SIDE HAS FALLEN OFF!this was untouched in the original case!!!

Review about: Dude.

Review #891501 is a subjective opinion of a user.

Reason of Review / Monetary Loss ALL OF THE ABOVE! / $100
Preferred solution Full refund

Had an Experience with Sunbuster Glasses?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Bridgewater Township, New Jersey, United States #1205093

Still no response from sunbuster (of course)

You May Also Like

Nordictrack - Incomplete Shipment and Incompetent Customer Service Nordictrack "We ordered a ski machine 12/10/16 as a family Christmas Present. We set it up after the holidays and found that the Console Wire needed to hook up & use..." Read more Survive And Defend - Master Alain Burrese - The Most Dishonest Martial Artist Ever! Survive And Defend "So called martial arts "master" Alain Burrese is absolutely the most dishonest martial artist on the planet earth! This man claims that he is a fifth degree black belt master...." Read more Nordictrack - Ripped Off for a product that didnt do as promised Nordictrack "Bought treadmill in NOV 2016. Was supposed to be able to Bluetooth you tablet and heart rate monitor. Just bought a new tablet and tried to sync following the instructions...." Read more Simply Fit Board - Another 2016 Product Failed Simply Fit Board "I am a professional columnist and consumer product analyst. There is a "body language" present between the lines when someone writes reviews and complaints. There are big red flags when..." Read more Lumber Liquidators - Morning Star Strand Bamboo splitting and cupping Lumber Liquidators "Purchased Morning Star solid wood Bamboo flooring for a house in Lake Arrowhead, Ca. It was installed in January 2016. Livingroom, two bedrooms, halls and family room. Now, in June,..." Read more 2 boxes of original flavor honey maid graham cracker all crushed up!!! Honey Maid "I bought a box of honey maid graham crackers on 6/9/17 as a COOKIE snack for my kids..which were more of crushed graham crackers...which was Very Very messy!!! They love..." Read more Cruisemiles - Uploads for Clarification Cruisemiles "Now allegations of fraudulent action by Mr Lester have been proved false, I have been asked to release from file information relating to the accountant of Cruisemiles who was sentenced..." Read more Polygroup - 7 pools in a years time Polygroup "I have purchased a total of 7 pools last year and they all ended up leaking and the leak could not be found. One of them I returned for exchange..." Read more