Amityville, New York
1 comment
Not resolved

I also just posted as a comment to another with the same issue.

I bought their shooting glasses kit (dude?) AND bought a couple optional day the frame breaks - just falls apart at the hinge.

"no biggie, lifetime warranty and they're right up the road" Yep - first they didn't want to deal with me as a walk-in, then they charged me the 'shipping charge' of $10 for the replacement frame - AND $29 for the backup frame I decided was a good idea... Next time a frame broke I was told they discontinued that model - Too bad, *** off, we're not honoring the warranty (then they should REFUND MY MONEY or offer a pair of current glasses) Now just a few days ago my backup frame crapped - just fell apart in my hand... Really now, these things likely only cost them a few cents from the chinese factory... if they're going to discontinue it they need to plan for warranty replacements and have parts in stock!

HOLY ***! and just now I opened the case to take a pic to post...

and THE OTHER SIDE HAS FALLEN OFF!this was untouched in the original case!!!

Review about: Dude.

Review #891501 is a subjective opinion of a user.

Reason of Review / Monetary Loss ALL OF THE ABOVE! / $100
Preferred solution Full refund

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Bridgewater Township, New Jersey, United States #1205093

Still no response from sunbuster (of course)

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