Skip to content
Write review For Business
  • Login

Contact Sunbrella Customer Service

How to Reach a Person at Sunbrella

Verified Contact Information

Toll-Free Number:

  • 1-844-786-2735
Call customer service
Send Message

Customer Service:

  • 1-336-221-2298

Sunbrella Emails:

Customer Service
Legal

Sunbrella Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Sunbrella Phone Number
1 (844) 786-2735
Average Calls duration
2 minutes
Issue Resolution Rate
High (75% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Product/ service, return/ replace, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Sunbrella?

Most Popular Number:

(844) 786-2735

To contact Sunbrella customer service via phone, use the toll-free helpline, 1-844-786-2735, during working hours. This number is active for general inquiries and assistance Monday through Friday between 8:00 AM and 5:00 PM EST. Those reaching out for product information, recommendations, warranty claims, care and cleaning guidance, order status, and shipping inquiries can dial the Sunbrella phone number 1-336-221-2298. Customers can also use this helpline for returns, replacements, accessibility assistance, and retailer and designer program support.

The company has published two emails for different purposes. Clients consulting for general inquiries and assistance can write to customerservice@sunbrella.com. The Sunbrella contact email privacypolicy@sunbrella.com is available to consult the legal department for privacy inquiries. Sunbrella customer service generally responds to emails within a few hours or days, making it less feasible in urgent cases.

The Sunbrella headquarters, Glen Raven Custom Fabrics, LLC, is in the United States at 142 Glen Raven Road, Burlington, North Carolina, 27217-1100. This location is the central hub for the company's operations in North America. Users can consult it by letter or in-person to resolve complex and sensitive issues. That would ensure safe communication and better solutions to their problems. However, it can be relatively time-consuming and should not be preferred if immediate assistance is required.

To reach the company agents online, submit the contact form on the Sunbrella website during working hours. That will require you to provide your name, email address, phone number, postal code, and other details, and will ensure a prompt response. Sunbrella's contact form is the best means to relay general inquiries, warranty claims, and product questions. Users with other general issues and inquiries can browse the FAQs on the Help Center page for self-assistance. You can also follow the company on Facebook, Instagram, and Pinterest to learn more about its services and policies.

PissedConsumer Club

Contact Information

Sunbrella Website:

Sunbrella Help Center:

Corporate Office Address:

Glen Raven Custom Fabrics, LLC
142 Glen Raven Road
Burlington, North Carolina 27217-1100
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm EST

More contact details

Summary of Sunbrella Customer Service Calls

8 TOTAL
CALLS
01:45 AVG CALL
DURATION
75% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sunbrella?

Product/ Service Question:

  • “Cord broken on umbrell a”
  • “Purchase patio cover”

Shipping and Delivery Question:

  • “Missing part”

Return/ Replace Question:

  • “0 pillow cushion replacements covers”

Request for Information Question:

  • “Looking for product recommendation for a project”

Other Question:

  • “Sunbrella awning”
  • “Bubbling on our fire pit not even a year old”

Compare Sunbrella Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Fabric Guru
Fabric Guru Customer Service
Decorative Fabrics Direct
Decorative Fabrics Direct Customer Service
HouseFabric
HouseFabric Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Sunbrella? What happened? What can we help you with?
Submit review Don't show this popup
Sunbrella
Reviews Contacts Community