Sun West Mortgage can be reached by phone at (844) 342-5796. Another Sun West Mortgage phone number, (800) 453-7884, is for clients to contact their overall customer service division. Additionally, for problems strictly linked to loan servicing, Sun West customer service can be reached at (844) 978-6937. These phone lines assist with a range of common issues, including loan applications, loan servicing, payment inquiries, and technical support.
Consumers can also reach Sun West Mortgage via email, depending on their particular needs. For general customer service questions, the suitable Sun West Mortgage email address is customercare@swmc.com. Customers can email inquiry@ swmc.com if the question is broader or concerns company details. Management-related communication calls for management@swmc.com for media or marketing questions. These email channels give consumers a practical method to get help without calling.
Sun West Mortgage's corporate headquarters are at 18303 Gridley Rd., Cerritos, California 90703, United States. Customers can write to the company at this location or visit this address. Furthermore, Sun West Mortgage has several offices nationwide, supplying local assistance to its clients.
Sun West Mortgages operates from 7:00 AM to 7:00 PM Pacific Time, providing clients with a 12-hour window during which they can phone or expect prompt answers to their questions. This timetable provides consumers in various time zones with ample opportunities to contact support during business hours.
Customers can contact Sun West Mortgage for help online. On the Sun West Mortgage website, the company provides a contact form where users can submit basic questions, including those about payments, escrow difficulties, or technical login troubles. Usually, a representative replies by email once the document is submitted.
Customers can also view their loan status, manage their mortgage, check account details, make payments, and download essential documents through Sun West's secure customer portal, MyLoanInfo. Sun West also actively engages on Facebook, LinkedIn, YouTube, Instagram, and X (formerly Twitter), which some users find helpful in obtaining help outside regular business hours.