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Contact Sun Life Canada Customer Service

How to Reach a Person at Sun Life Canada

Verified Contact Information

Toll-Free Number:

  • 1-877-786-5433
    Sun Life Assurance Company
Call Now
Send Message

Customer Service:

  • 1-888-444-7110

Headquarters:

  • +1 416 979 9966
  • +1 416 366 8771

Legal:

  • +1 416 408 8850
    Privacy Inquiries

Technical Support:

  • 1-866-771-9562
    App Support

Customer Service:

service@sunlife.ca

Investors/ Franchising:

investor_relations@sunlife.com

Legal:

brand@sunlife.com
Copyright Infringement Inquiries
privacyofficer@sunlife.com
Privacy Inquiries

Media:

media.relations@sunlife.com

Technical Support:

mobile.feedback@sunlife.com
App Support

How to Contact Sun Life Canada?

The insurance company offers real-time assistance regarding urgent matters via the following Sun Life Canada phone number: (877) 786-5433. This line covers most of the issues toll-free. You can ask about services, instruments, and the company in general there. Alternatively, you can call (888) 444-7110 if the line as mentioned above is busy because of overload or another reason. Need technical support? Contact the dedicated manager at (866) 771-9562. To contact the company’s headquarters regarding corporate-related matters, dial +1 (416) 979-9966 or +1 (416) 366-8771.

The Sun Life Canada email address for customer support is service@sunlife.ca. Do you need technical support regarding the app usage? Direct your questions to mobile.feedback@sunlife.com. To resolve inquiries related to investor relations of franchising, use the following Sun Life Canada contact: investor_relations@sunlife.com. For media inquiries, email media.relations@sunlife.com. Regarding the privacy policy, direct your questions or inquiries to privacyofficer@sunlife.com.

The Sun Life Canada headquarters is located in Canada at 1 York Street, 27th Floor, Toronto, Ontario M5J 0B6, Canada. This facility houses several key departments, with specialists performing significant functions, including customer support. Regarding official letters, documents, or other correspondence, it is accepted at the following Sun Life Canada address: 227 King Street South, PO Box 1601, Stn Waterloo, Waterloo, ON N2J 4C5.

The Sun Life Canada customer service team accepts applications, answers questions, and assists with any inquiries Monday through Friday from 8 a.m. to 8 p.m. ET. This schedule applies to phone support. Regarding the online chat option, it is provided Monday through Friday from 9 a.m. to 5:30 p.m. ET.

You can contact Sun Life Canada support online. This option is available as soon as you visit the official company website. There, click on the “Feedback” button located on the right side. When a pop-up window appears, fill out a dedicated form. This option is suitable for sharing your feedback about the company and its services. You’ll find more options for online communication on the “Contact us” page, accessible by clicking “Contact us” in the bottom menu. There, you can open the appropriate block and follow the email hyperlink to communicate with the proper specialist in writing directly.

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Contact Information

Sun Life Canada Website:

Sun Life Canada Help Center:

Corporate Office Address:

Sun Life Financial Inc.
1 York Street, 27th Floor
Waterloo, Ontario M5J 0B6
Canada

Other Info (opening hours):

Chat Hours:

Monday - Friday: 9:00am - 5:30pm (ET)


Phone Hours:

Monday - Friday: 8:00am - 8:00pm (ET)


Mailing Address:

Sun Life Assurance Company

227 King Street South

PO Box 1601, Stn Waterloo

Waterloo, ON N2J 4C5

More contact details

Fax:

+1 (416) 366-8771

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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