Watertown, South Dakota
1 comment
Not resolved

My daughter and i eere scheduled for a return trip from seattle to minneapolis.The electronic gate pass said gate d5.

We waited and waited, until it became obvious that the flight would not leave D5. No announcement over the public speaker, no sun country representative to get help from. The web site, gave the gate the flight was suppose to arrive at in minneapolis. The telephone number was completely useless.

Finally a lady from Alaska Airlines with the help of a not so friendly TSA officer found the flight had been switched to a Delta flight. After literally running across the Seattle terminal, we finally boarded the flight.(the last two to get on board).

Now it may have been Seatac's fault the flight had been changed. I understand that. But being unable to get hlp from a Sun Country representative is my complaint.

What kind of airline are you? I would like to know. Having to run across the terminal, my foot developed a blister. It has now become infected.

For a diabetic, this is not good.A photo of my gate ticket is attached.

Review #863895 is a subjective opinion of a user.

2.0
Staff
Value for money
Product or Service Quality
Price Affordability
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

Had an Experience with Sun Country Airlines?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Orting, Washington, United States #1230442
Thats why you should always check the monitors as well as arrive early

You May Also Like

"Yesterday, I dropped my mother at the DFW Airport to take a flight on Etihad. From what I see, I find Etihad to be the most deceitful airline company ever...." Read more
"...On reaching the counter, I was told the flight was overbooked and I won't be allowed to board the flight..." Read more
"I parked my car with a valet in downtown (4th / hill ) I leave my key with them because they need to manage my car to a right spot,..." Read more
"I had a flight on Dec 2. So I tried to online check-in a day before but their webpage was not working! I waited until the day of the flight,..." Read more
"I filed a claim for my MacBook Pro a few weeks ago due to liquid damage. It was returned in worse condition with a crack screen, bent corners, and scratched..." Read more
""Hello reviewers, I have read that tidebuy is a scam. However, I did not believe that. I thought that is just some **** off customers. Believe what? Here is my..." Read more
"HI, i purchased one wifi projector from Ali express, later i received the projector without wifi and when i complained they said either i need to return the same back..." Read more
"They screwed up an order of daffodils that I sent to my fiancé, and sent me an apologetic $20 gift certificate that I then used to buy a dozen roses...." Read more