Cagliari, Sardinia
0 comments
100% full Not resolved

Sun country airlines made no attempts to return my calls or emails, after my luggage was lost on an international flight to Italy. As of 4 days later, I am still stuck here at the Moxy Hotel in Malpensa, with no luggage. Imagine arriving in a forgiven country, with no work tools, costing me thousands of dollars.

The baggage claim was dribbled out, virtually un legible. The customer service was not what I would appreciate from a successful company. I do not wish to fly sun country in the future anymore.

I will filing a complain, with the FAA or accredited governmental agency upon this matter. Thank you.

Review about: Sun Country Airlines Flight.

I liked: Nothing will not fly again, Ever.

I didn't like: Bad service, Inconveince of delayed flight, Response time, Very poor experience, Lost 3000 euros over this.

Review #868508 is a subjective opinion of a user.

1.0
Staff
Additional Fees
Price Affordability
Billing Practices
Level of Comfort
Website
Number of Destinations
Discounts and Special Offers
Quality of Food
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
Customer service
Reason of Review / Monetary Loss Poor customer service / $3000
Preferred solution Let the company propose a solution

Had an Experience with Sun Country Airlines?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I had a flight on Dec 2. So I tried to online check-in a day before but their webpage was not working! I waited until the day of the flight,..." Read more
"I was seated in first class (5B) and started to feel like I could not breathe and my eyes were watering, then I looked over to see the passenger in..." Read more
"We were on board flight 407 Friday night to Las Vegas. 30 min into our flight, my ears became very very uncomfortable. Almost to the point I thought they were..." Read more
"I am absolutely mortified by the fact that my flight from Singapore to KL to Miri was delayed on 9th April 2017, causing a lot of unwarranted stress and frustration...." Read more
"Oakland, CA- As a licensed PI and ex-cop, I often play the role of Public Advocate for those not equipped to fend for themselves. That being said, I called Katie..." Read more
"On Tuesday, April 25, 2017: a 1 inch triangular red plastic object was found while eating the Boston Market Chicken Parmesan meal after microwaving! It looked first like a piece..." Read more
"I purchased my usual dress size which was within the sizing chart provided for US customers. I was hesitant to purchase but the reviews were good. I checked the return..." Read more
"I always have issues finding trendy clothes that fit me perfectly. Rosegal has been a life-saver. They have trendy clothes that you can buy on a budge. I used to..." Read more