Sun Country Airlines - Lost luggage on seattle to milano italy!

18 of 44 Sun Country Airlines reviews

Sun country airlines made no attempts to return my calls or emails, after my luggage was lost on an international flight to Italy. As of 4 days later, I am still stuck here at the Moxy Hotel in Malpensa, with no luggage. Imagine arriving in a forgiven country, with no work tools, costing me thousands of dollars.

The baggage claim was dribbled out, virtually un legible. The customer service was not what I would appreciate from a successful company. I do not wish to fly sun country in the future anymore.

I will filing a complain, with the FAA or accredited governmental agency upon this matter. Thank you.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Billing Practices
Price Affordability
Value for money
Level of Comfort
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
Product or Service Quality
Additional Fees
Quality of Food
Discounts and Special Offers

  • What I liked
    • Nothing will not fly again
    • Ever
  • What I disliked
    • Bad service
    • Inconveince of delayed flight
    • Response time
    • Very poor experience
    • Lost 3000 euros over this

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Sun Country Airlines Flight
Review category
review #868508

Author wants to be contacted by the company. Learn more

Had an experience with Sun Country Airlines? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
18 of 44 Sun Country Airlines reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You were reading a complaint about Sun Country Airlines.
Filing a new complaint about