Sun Country Airlines - Lost luggage on seattle to milano italy!

16 of 42 Sun Country Airlines reviews

Sun country airlines made no attempts to return my calls or emails, after my luggage was lost on an international flight to Italy. As of 4 days later, I am still stuck here at the Moxy Hotel in Malpensa, with no luggage. Imagine arriving in a forgiven country, with no work tools, costing me thousands of dollars.

The baggage claim was dribbled out, virtually un legible. The customer service was not what I would appreciate from a successful company. I do not wish to fly sun country in the future anymore.

I will filing a complain, with the FAA or accredited governmental agency upon this matter. Thank you.

This review is a subjective opinion of a user.
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  • What I liked
    • Nothing will not fly again
    • Ever
  • What I disliked
    • Bad service
    • Inconveince of delayed flight
    • Response time
    • Very poor experience
    • Lost 3000 euros over this

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
$3000
Product or service
Sun Country Airlines Flight
Review category
Transport
review #868508

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