Cagliari, Sardinia
100% full Not resolved

Sun country airlines made no attempts to return my calls or emails, after my luggage was lost on an international flight to Italy. As of 4 days later, I am still stuck here at the Moxy Hotel in Malpensa, with no luggage. Imagine arriving in a forgiven country, with no work tools, costing me thousands of dollars.

The baggage claim was dribbled out, virtually un legible. The customer service was not what I would appreciate from a successful company. I do not wish to fly sun country in the future anymore.

I will filing a complain, with the FAA or accredited governmental agency upon this matter. Thank you.

Review about: Sun Country Airlines Flight.

I liked: Nothing will not fly again, Ever.

I didn't like: Bad service, Inconveince of delayed flight, Response time, Very poor experience, Lost 3000 euros over this.

Review #868508 is a subjective opinion of a user.

Level of Comfort
Exchange, Refund and Cancellation Policy
Number of Destinations
Additional Fees
Value for money
Price Affordability
Customer service
Product or Service Quality
Quality of Food
Billing Practices
Discounts and Special Offers
Reason of Review / Monetary Loss Poor customer service / $3000
Preferred solution Let the company propose a solution

Had an Experience with Sun Country Airlines?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

American Airlines - Customer Care Review from Phoenix, Arizona American Airlines "American Airlines, what a shame! I bought a hoverboard in Los Angeles to bring as a present to my grandson. I dispatched the item (AA 35 16 04) at Burbank..." Read more Allegiant Air Flight Review from Memphis, Tennessee Allegiant Air "My luggage was tossed in the baggage claim room at the airport and was completely destroyed along with my other items inside my bag. I could not zip my bag..." Read more Allegiant Air Flight 407 Review from Lamar, Missouri Allegiant Air "We were on board flight 407 Friday night to Las Vegas. 30 min into our flight, my ears became very very uncomfortable. Almost to the point I thought they were..." Read more Malaysia Airlines Flight Mh 608 Review Malaysia Airlines "I am absolutely mortified by the fact that my flight from Singapore to KL to Miri was delayed on 9th April 2017, causing a lot of unwarranted stress and frustration...." Read more Lazada Philippines - No item delivered in delivery bag of LBC PALOMPON, LEYTE and i paid it through my debit card, I think I scam.... Lazada Philippines "I order an fitness waterproof smart bluetooth band remote camera sleep monitor black color. And when i get my item and open it at LBC palompon, Leyte office, I found..." Read more Rosegal - My online go-to store Rosegal "I always have issues finding trendy clothes that fit me perfectly. Rosegal has been a life-saver. They have trendy clothes that you can buy on a budge. I used to..." Read more Stolen by Tidebuy ""Hello reviewers, I have read that tidebuy is a scam. However, I did not believe that. I thought that is just some **** off customers. Believe what? Here is my..." Read more 1StopBedrooms - No Communication, Inaccurate Shipping Estimates, Unreasonable Delivery Methods 1StopBedrooms "I ordered a sectional sofa from 1Stopbedroom on 2-20-2017. Almost immediately, I received a confirmation email for my order, stating it would be delivered in 4-6 weeks. Just as immediately,..." Read more