You can reach the Sun Basket customer service team by calling their toll-free number at 1-855-204-7597. When you call, you should be ready to provide your first and last name for identification as a customer. You can dial the alternative Sun Basket phone number, 1-866-786-2758, or text +1-208-960-6505. Appointments should be scheduled over the phone for walk-ins and in-person visits to the headquarters. Their corporate office is 501 Folsom Street, Third Floor, San Francisco, California 94105, United States.
Sun Basket does not provide a direct customer service email address. For specific matters, you can contact the Sun Basket Office help via the following emails: for DMCA inquiries, email dmca.agent@sunbasket.com, and for privacy-related concerns, email privacy@sunbasket.com. The Sun Basket customer service team generally responds to inquiries within 24 hours. While emailing your concerns, provide all necessary details to facilitate prompt assistance.
Sun Basket has 24/7 customer service for simple questions through their virtual assistant, Sunny B.. For live assistance from one of Sun Basket customer service representatives, they can be contacted Monday to Friday from 6 AM to 8 PM PT and weekends from 6 AM to 1 PM PT. Support hours may be impacted by some public holidays, so it is always a good idea to check their website for any updates. If you require information regarding meal plans, deliveries, or account issues, Sun Basket customer service staff can help you during these times.
You can quickly contact Sun Basket customer service online through multiple channels. First, customers can visit their website and click on the "Help & Contact" option, from which they can access methods of contacting the Sun Basket customer service team by phone, email, or text message. If you need immediate assistance, Sun Basket Office help also has 24/7 automated order help. The website also features a contact request form, which customers can fill in with their email addresses, inquiry details, and a brief explanation of their issue. When sent, a Sun Basket customer service staff member will respond immediately.