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Contact Summersalt Customer Service

Summersalt Phone Numbers and Emails

Toll-Free Number:

  • (888) 619-4110
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Summersalt Emails:

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How to Contact Summersalt Customer Service?

Most Popular Number:

(888) 619-4110
Total calls: 69 Last call: Nov 18, 2024
author avatar
PissedConsumer Reporter

The Summersalt customer service team has an active presence on various social media platforms, such as Facebook and Instagram. The company regularly updates its social media accounts with new collections that they are launching, exclusive discounts, and seasonal offers. In addition, such platforms act as a mode of communication between customers and the company's customer service team. You can always send a direct message to them, and they will get back to you as soon as possible. You can find Summersalt on Instagram and Facebook with the company's name. You can also search Summersalt Instagram with the hashtag Gosummersalt.

Customers can dial only one Summersalt phone number to speak to the support team. The toll-free number is 1-888-619-4110, available between 9 AM and 5 PM CT, Monday through Friday. You can dial it and clear your concerns regarding the clothing collection, shipping, gift cards, and garment care, among many other questions. The company has introduced an email address that customers can contact for convenience. It is hello@summersalt.com. Additionally, there is a feature to log in to My account on the official website, where you can always keep track of your order, edit the orders, and make the payment.

Summersalt headquarters is at 201 S Central Ave Ste 300 Clayton, Missouri 63105-3517, United States. Customers can contact the company's customer service via different online channels. However, individuals who prefer to speak to their representative in person regarding complex challenges such as payment issues can book an appointment to visit the headquarters. By visiting the office and sharing the problem, the customers can get a thorough explanation of how the issues can be avoided in the future, as well as get new information to enhance the service experience.

Summersalt Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Summersalt is 8886194110.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 seconds.

  • People call Summersalt mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Summersalt Website:

Summersalt Help Center:

Corporate Office Address:

Summersalt, Inc.
201 S Central Ave Ste 300
Clayton, Missouri 63105-3517
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm (Central Time)

More contact details

Summersalt Rating Based on 7 Reviews

Rating details

2.9
more details
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Discounts and Special Offers
Customer service

Rating stats

Rating trend

Summary of Summersalt Customer Service Calls

69 TOTAL
CALLS
00:06 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Summersalt?

Return/ Replace Question:

  • “Return question”
  • “Return”
  • “Return label”

Request for Information Question:

  • “Checking on order”
  • “Need to know what to do if the items do not fit”
  • “Question about my order”

Shipping and Delivery Question:

  • “Wrong shipping address”
  • “Size and fit”
  • “Address is wrong for shipping”

Payments and Charges Question:

  • “Order 2007815 paid for next day”
  • “I was charged twice on my order.”

Account Question:

  • “I checked my banking account and noticed that your company withdrew $49.98 on 10/13/2023 and I don't know anything about this and I would really like someone to get ahold of me about this.”
  • “Account bal”

Activation/ Cancellation Question:

  • “Need to cancel purchase just placed”

Refund Question:

  • “Refund”

Product/ Service Question:

  • “Purchased by mistake”

Other Question:

  • “Wanting a swimsuit”
  • “Quearion”
  • “Order overnight”

Compare Summersalt Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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