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Contact Sugarfina Customer Service

Sugarfina Phone Numbers and Emails

Toll-Free Number:

  • (855) 784-2734
Call customer service
Send Message

Customer Service:

  • (323) 510-4087

Sugarfina Emails:

Customer Service
Legal
Privacy Inquiries
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How to Contact Sugarfina?

Most Popular Number:

(855) 784-2734
author avatar
PissedConsumer Reporter

The most commonly used Sugarfina phone number is 1-855-784-2734. This helpline allows customers to get help with orders, products, and other concerns. Customers can also call customer support at 1-323-510-4087. These Sugarfina phone numbers allow consumers to speak directly to a representative regarding purchases, shipping, or general inquiries.

The company has specifically allocated a Sugarfina customer service email address: hello@sugarfina.com. Through this email, individuals can ask questions about orders and product specifications. Regarding legal matters, Sugarfina has set a separate email address at privacy@sugarfina.com.
The Sugarfina customer service team ensures that emails are responded to within 48 hours. Their support is also operational Monday through Friday, between 9:00 AM and 5:00 PM PST, which means customers can anticipate replying to timeframes within this period.

Sugarfina's corporate office is located at 1700 E. Walnut Ave., El Segundo, California 90245, United States, and requires prior appointment booking for office visits. The customer can then meet all necessary personnel in the office according to appointment dates and times. All corporation activities, including customer support, logistics, and brand management, are centrally coordinated at the corporate center.

Sugarcina's hours of operation are Monday through Friday, from 9:00 AM to 5:00 PM PST. Customers can contact the support by phone or email during these hours. The team will respond to any queries outside this timeframe as soon as possible. When an email is sent, waiting for two to three working days for a response is recommended. The delay in response is because the support team receives a lot of email inquiries.

Sugarfina's website offers online support to customers. For this, visit the Contact Us segment, which has answers to customers' frequently asked questions. However, if you need further assistance, you can visit their office during office hours or fill in the contact form. Fill in the form by entering essential details like your first name, last name, order number, etc., and the reason for inquiry. Generally, the possible reasons for inquiry are about placing an order, Sugarfina Rewards, Shipping & delivery, or damaged or missing items. Once finished, the customer can click Send Message. The Sugarfina customer service team responds to the customer within 48 hours.

Sugarfina Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Sugarfina is 8557842734. 100% of consumers used this number to address their issues and concerns.

  • The average call time is 3 minutes.

  • People call Sugarfina mainly because of request for information, shipping and delivery.

PissedConsumer Club

Contact Information

Sugarfina Website:

Sugarfina Help Center:

Corporate Office Address:

SUGARFINA USA LLC
1700 E. Walnut Ave.
El Segundo, California 90245
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 am - 5 pm

More contact details

Sugarfina Rating Based on 1 Review

Rating details

2.8
more details
Diversity of Products or Services
Value for money
Website
Price Affordability

Rating stats

Rating trend

Summary of Sugarfina Customer Service Calls

3 TOTAL
CALLS
03:15 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sugarfina?

Request for Information Question:

  • “Question about sweet offer”

Shipping and Delivery Question:

  • “Change email delivery”

Other Question:

  • “Candy - feed back”

About

Summary

Sugarfina specializes in luxury candies sales. The company was founded in August 2012. Its headquarters is based in Beverly Hills, California, USA. Sugarfina offers the following candy types: chocolate, cocktail, licorice, marshmallows, and gummies. It is also possible to design gifts and cute things from candies. The company works with custom orders. Customers can use promotional codes to get discounts. Sugarfina ships their products across the United States and Canada. Expedited delivery is possible. The company does not accept returns. All sales are final. Available payment options are Visa, MasterCard, American Express, and Discover. Order status can be tracked in personal profile on the company website.

Sugarfina reviews and complaints

Sugarfina is ranked 55 out of 1327 in Food Stores category

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