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Contact Sugarfina Customer Service

How to Reach a Person at Sugarfina

Verified Contact Information

Toll-Free Number:

  • 1-855-784-2734
Call customer service
Send Message

Customer Service:

  • 1-323-510-4087

Sugarfina Emails:

Customer Service
Legal
Privacy Inquiries

Sugarfina Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Sugarfina Phone Number
1 (855) 784-2734
Average Calls duration
3 minutes
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Request for information, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Sugarfina?

Most Popular Number:

(855) 784-2734

The most commonly used Sugarfina phone number is 1-855-784-2734. This helpline allows customers to get help with orders, products, and other concerns. Customers can also call customer support at 1-323-510-4087. These Sugarfina phone numbers allow consumers to speak directly to a representative regarding purchases, shipping, or general inquiries.

The company has specifically allocated a Sugarfina customer service email address: hello@sugarfina.com. Through this email, individuals can ask questions about orders and product specifications. Regarding legal matters, Sugarfina has set a separate email address at privacy@sugarfina.com.
The Sugarfina customer service team ensures that emails are responded to within 48 hours. Their support is also operational Monday through Friday, between 9:00 AM and 5:00 PM PST, which means customers can anticipate replying to timeframes within this period.

Sugarfina's corporate office is located at 1700 E. Walnut Ave., El Segundo, California 90245, United States, and requires prior appointment booking for office visits. The customer can then meet all necessary personnel in the office according to appointment dates and times. All corporation activities, including customer support, logistics, and brand management, are centrally coordinated at the corporate center.

Sugarcina's hours of operation are Monday through Friday, from 9:00 AM to 5:00 PM PST. Customers can contact the support by phone or email during these hours. The team will respond to any queries outside this timeframe as soon as possible. When an email is sent, waiting for two to three working days for a response is recommended. The delay in response is because the support team receives a lot of email inquiries.

Sugarfina's website offers online support to customers. For this, visit the Contact Us segment, which has answers to customers' frequently asked questions. However, if you need further assistance, you can visit their office during office hours or fill in the contact form. Fill in the form by entering essential details like your first name, last name, order number, etc., and the reason for inquiry. Generally, the possible reasons for inquiry are about placing an order, Sugarfina Rewards, Shipping & delivery, or damaged or missing items. Once finished, the customer can click Send Message. The Sugarfina customer service team responds to the customer within 48 hours.

PissedConsumer Club

Contact Information

Sugarfina Website:

Sugarfina Help Center:

Corporate Office Address:

SUGARFINA USA LLC
1700 E. Walnut Ave.
El Segundo, California 90245
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 am - 5 pm

More contact details

Summary of Sugarfina Customer Service Calls

3 TOTAL
CALLS
03:15 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sugarfina?

Request for Information Question:

  • “Question about sweet offer”

Shipping and Delivery Question:

  • “Change email delivery”

Other Question:

  • “Candy - feed back”

About

Summary

Sugarfina specializes in luxury candies sales. The company was founded in August 2012. Its headquarters is based in Beverly Hills, California, USA. Sugarfina offers the following candy types: chocolate, cocktail, licorice, marshmallows, and gummies. It is also possible to design gifts and cute things from candies. The company works with custom orders. Customers can use promotional codes to get discounts. Sugarfina ships their products across the United States and Canada. Expedited delivery is possible. The company does not accept returns. All sales are final. Available payment options are Visa, MasterCard, American Express, and Discover. Order status can be tracked in personal profile on the company website.

Sugarfina reviews and complaints

Sugarfina is ranked 49 out of 1991 in Food Stores category

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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