Suburban Propane - Suburban charging 300% of going price for propane

59 of 241 Suburban Propane reviews

Local Suburban office: 1158 in Pasco County Florida. Consistently over charging customers for propane gas. The going rate for LP Gas (propane) is just above $2 per gallon and has been hovering at this rate for over 4 years.

I was charged $6.20 per gallon. I can understand a little profit but profit is built in to the $2 price. This amounts to 300% above the going rate. This has been going on for many years now.

I have complained before about this company over charging and nothing has changed, so now I'm contacting the news, the Better Business Bureau and the Department of Consumer Affairs.

This review is a subjective opinion of a user.
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Billing Practices

  • What I liked
      No items
  • What I disliked
    • Being over charged

Reason of review:
Pricing issue
Preferred solution:
Price reduction
Monetary loss:
$100
Product or service
Suburban Propane Service
Review category
Utility
review #832205

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59 of 241 Suburban Propane reviews
Anonymous

Jan 18 #1272959 Essex Junction, Vermont, United States

How much propane do you use annually. If you use more you pay less per gallon. The propane company has significant investments in tanks and regulators and for low use customers it takes them more time to recoup those costs and make a profit.

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