My new Subaru with 4300 miles was sitting in the garage for two weeks while I was vacationing.The temperature during that time dropped into the single digits.
After vacation, I popped into my barely used car and the front windshield had shatttered into no less than 6 spiderwebby type fractures. I was horrified. Immediatly checked on line and found 100's of similar complaints about the 2015 Outback windshield. I certainly thought the dealer would cover mine since it was not due to a rock chip and was SO extensive in nature.
Took it in and the service rep determined that all were due to "rock chip encounters. He did this by putting a pen tip where ever 2 cracks crossed each other. The result of 2 glass fractures will 100% of the time cause a small indentation.
The dealer basically said "tough luck lady" and waved me byebye even when I pointed out the plethora of complaints about this issue.Come on SUBARU step up!
More Review Details
- Reason of review:
- Bad quality
- Product or service
- 2015 Subaru Outback
- Review category