Almost went to the ER for "No Tears" Suave Kids Shampoo

10 of 106 Suave reviews

My 5 yr old son tried new Suave Kids Purely Fun 2 in 1 shampoo + conditioner and got some of the product in his eyes (as kids do).He screamed for 20 mins.

I flushed his eyes with water for 20 mins in the shower but his eyes remained BRIGHT red and highly irritated for 30 mins during and after. The Suave bottle claims hypoallergenic and says "No Tears". I did not expect this kind of a reaction and was very alarmed. I called the Suave health line to report the occurrence.

I also found several similar reports from parents with similar irritation and bright red eyes online.Be careful.

This review is a subjective opinion of a user.
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Reason of review:
Health concern and attempted to contact them via their consumer phone with NO ANSWER
Preferred solution:
Let the company propose a solution
Monetary loss:
$4
Product or service
Review category
Cosmetics and Toiletries
review #914510

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10 of 106 Suave reviews
Anonymous

Nov 01, 2016 #1235074 Bellevue, Washington, United States

My 2year old used this product tonight and got some in eyes it's horrible she is still complaining that her eyes are hurting she screamed and cried for half. An hour this is extremely harsh shampoo on the eyes it's a lie about no tears. Something needs to be done and until it needs to be pulled from the shelves

0 0 Reply
Anonymous

Sep 20, 2016 #1215539

There are some really disgusting responses posted to this complaint. Either these are teens with too much time on their hands or grown adults with serious mental issues.

0 0 Reply
Anonymous

Sep 16, 2016 #1213630 San Clemente, California, United States

When a shampoo bottle says "No Tears" it means no tears in your hair. Your hair will stay strong. It has nothing to do with tears in your eyes.

0 1 Reply
Anonymous

Sep 15, 2016 #1213319 Irving, Texas, United States

Use J&J baby shampoo. Oh, that's right. You are one of those people that needs a colorful cartoon character on the package to make a purchase. Maybe J&J baby shampoo with a box of crayons would help.

2 1 Reply
Anonymous

Sep 11, 2016 #1211339 Kalamazoo, Michigan, United States

I recently found out that "No Tears" does not mean that it will not irritate the eyes. It actually means that it has detangling agents in it so that, when you brush your child's hair, you will not have to comb through a bunch of tangles. Hence, "No tears." BS, isn't it, because EVERYONE thinks it means it won't irritate the eyes.

1 0 Reply
Anonymous

Sep 10, 2016 #1210518 Reno, Nevada, United States

Admit it, you beat your son, you punched him in the face, that is how he was really injured in the eyes.

2 1 Reply
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