StyleDiva Phone Numbers and Emails

Customer Service:

  • +2 711 326 3813

Stores:

  • +2 787 075 0928
    176 Maponya Mall, Old Potchefstroon Road, Soweto, 1809, Gauteng
  • +2 787 075 0913
    25 Jabulani Mall, 2601 Bolani Road, Soweto, 1818, Gautengg
  • +2 787 075 0909
    27A Gillwell Mall, Fleet and Gillwell Street, East London, 5200, Eastern Cape
  • +2 787 075 0934
    334 Pinecrest Centre, 17 Kings Road, Pinetown, 3610, Kwazulu Natal
  • +2 787 075 0904
    39 BT Ngebs Mall, 33 Errol Strigg Road, Mthatha, 5099, Eastern Cape
  • +2 787 075 0906
    41 Mafikeng Mall, Carrington and Carney Street, Mafikeng, 2745, North West
  • +2 787 075 0922
    46 Newcastle Mall, Ladysmith Road, Newcastle, 2940, KwaZulu Natal
  • +2 787 075 0900
    55 Nonesi Mall, Komani Street, Queenstown, 5320, Eastern Cape
  • +2 787 075 0937
    591 Westgate Mall, 120 Ontedekkers Road, Roodepoort, 1725, Gauteng
  • +2 787 075 0916
    75 Festival Mall, CR Swart and Kelvin Street, Kempton Park, 1619, Gauteng
  • +2 787 075 0941
    AS007A, 1Ring Road, Greenacres, Port Elizabeth, 6045
  • +2 787 075 0901
    L 143 Southgate Mall, Rifle Range Road, Mondeor, 1861, Gauteng
  • +2 787 075 0940
    L71, Boardwalk Inkwazi, Kruger Rand Road, CBD, Richards Bay, 3900, Kwa-Zulu Natal
  • +2 787 075 0903
    Shop LF74, Corner Atterbury and Lois Avenue, Menlyn, Pretoria
  • +2 787 075 0931
    U25 Lakeside Mall, Tom Jones Street, Benoni, 1501, Gauteng
  • +2 787 075 0935
    U3B Corner Beyers Naude and Weltevreden Road, Cresta Ext 4, Randburg, 2195

StyleDiva Emails:

Customer Service
Benoni, East London, Johannesburg, Kempton Park, Mafikeng, Mthatha, Newcastle, Pinetown, Port Elizabeth, Pretoria, Queenstown, Richards Bay, Roodepoort, Southgate, Soweto, Soweto
Sales/ Reservations
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StyleDiva Contact Information

StyleDiva Website:

StyleDiva Online Chat:

Corporate Office Address:

StyleDiva
314 Church Street, CBD
Pretoria, Gauteng
South Africa
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How to contact StyleDiva

Often, customers reach out to appliance and electronic companies regarding:
- Warranty, replacement, or repairs
- Reward programs, reward cards, rebates, and cashback
- Order issues such as delivery of wrong items
- Return, refunds, exchanges, or cancellations
- Shipping and delivery issues
- Product installation and use
- Wrongful charges

Below is a look at the necessary information and documents required when calling appliance and electronic companies about the various issues.

Warranty, returns, refunds, and exchanges

Although different appliances and electronics companies have different warranty, refunds, exchange, and cancellation policies, the overall requirements, and procedures for making claims are similar.

When calling them for refunds, returns and exchanges you are required to provide the following documents:
- a filled return form (the return form can either be downloaded or can be filled online);
- an image of the defective item or the item that you are returning.

If you are returning or filing a warranty claim for a defective item, the image should clearly show the product’s defects. In most cases, appliances and electronics companies require you to return items in their original packaging.

Most companies require you to provide a shipping label that you attach to the product you are returning. The shipping label can be acquired by calling customer support or is sent to you after submitting the return form either to your email address or on the website.

Refunds are usually issued to the payment method you’ve specified when making the purchase. In case you had changed your payment method on your account after purchase, revert to the one that you use for purchases to receive the refund.

For warranty claims, you will be required to provide:
- the original purchase receipts for the items;
- warranty document;
- filled warranty claim form.

While some companies’ warranty is strictly viable for the first owner, for others, it is viable for subsequent owners as long as it is within the warranty period, and you can provide the warranty document and product receipts.

Shipping and delivery

Most companies have an order tracker feature on their website where you provide your order number to track the status of your order. If not, contact customer support via phone or email with your order number.

You may be required to provide:
- confirmation of your shipping address e.g recent bill;
- order details including order number;
- order confirmation document;
- receipts.

Installation

If you reach out about installation issues, troubleshooting a problem with your electronic or appliance, or guidelines for using a specific feature, you are likely to be asked for:
- a receipt;
- photo of the item.

The customer support is likely to provide you with a step by step process for installing, use or troubleshooting, a link on the website with instructions or a product manual. If the issue cannot be resolved remotely, the company will schedule an appointment with one of their technicians to your address, therefore, you will be requested to confirm your current address.

Charges, payments, and billing

For wrongful billing or charges avail the following:
- transaction history e.g screenshot, PDF or CSV file;
- order details page.

More information
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