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Contact Study com Customer Service

Study com Phone Numbers and Emails

Toll-Free Number:

  • (877) 266-4919
Call customer service
Send Message

Customer Service:

  • (877) 290-2008
  • (855) 200-1822

Study com Emails:

Accessibility
Customer Service
Ambassador Program
Legal
DMCA Inquiries, Privacy Inquiries
Media
Press Inquiries
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Study com Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Study com Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Study com is 8772664919. 76% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday and Saturday. The average call time is 1 minute.

  • Be prepared for the call as Study com may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact Study com Customer Service?

Most Popular Number:

(877) 266-4919
Total calls: 207 Issues resolved: 9 Last call: Feb 7, 2026

The main Study Com phone number is 1-877-266-4919. Call here with any questions related to certain a plan, course, subject, or anything else. Also, use the above-mentioned company contact if you need to find out more details about the Privacy Policy. Appeals at this phone line are toll-free, so you don’t need to worry about being charged for a conversation with a real person by phone. And remember about its business hours: from 9 a.m. to 5 p.m. Pacific Standard Time. As for the Study.Com customer service number, it is the following: +1 877-290-2008.

The Study com headquarters address is 100 View Street #202, Mountain View, CA 94041. The second office is located at 655 W Evelyn Ave, Mountain View, California 94041, United States. Use both for sending letters, documents, or other corporate-related correspondence and for personal visits. In the first case, be sure to indicate all the data on the envelope correctly so that the letter reaches its destination. If you plan to discuss certain corporate-related issues with the company representative face-to-face in the office, arrange the time of your visit in advance.

If you prefer a written way of solving any customer-related issues, email Study com. For it, go to the “Contact Support” page of the official company website and fill out all necessary fields of a contact form. Such a way of written communication allows you to describe your question or request in detail by attaching a photo to illustrate what you want to discuss. After you enter all the necessary data, click on the “Submit” button.

PissedConsumer Club

Contact Information

Study com Website:

Study com Help Center:

Corporate Office Address:

Study.com, LLC
100 View St., Ste 202
Mountain View, California 94041-1374
United States

Other Info (opening hours):

Customer Support Hours:

Monday - Friday: 8:00am - 5:00pm (PST)

More contact details

Fax:

+1(650) 227-4939

Study com Customer Service Reviews

1.6 / 5
Poor
Alakai Gnx
I have not received a phone call yet.

It's not good at all. I leave messages and no one calls me back.

It's says leave a message and someone will call you back right away. That is not true.
Sarah Catalfamo

Sem Jpm
Cancellation request
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

It is alright but hard to cancel subscription and hard to speak with a real person when having issues or concerns

How Good is Study com's Customer Service?

Paytyn Lta
Paytyn Lta
Feels Satisfied | Sep 20, 2024

Thank you

Read full quote
Shaleena Qhr
Shaleena Qhr
Feels Disappointed | Jun 12, 2024

Nothing

Read full quote
Marcelline Cwk
Marcelline Cwk
Feels Disappointed | May 16, 2024

Tried to council subscription

Read full quote

Summary of Study com Customer Service Calls

272 TOTAL
CALLS
00:54 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Study com?

Payments and Charges Question:

  • “Billing refund”
  • “Overpayment”
  • “Billing issue”

Activation/ Cancellation Question:

  • “Cancel classes and membership”
  • “Cancel subscription”
  • “Cancel the service”

Request for Information Question:

  • “Fraustating with support”
  • “I've had a test that's been done for almost a week now and I have a deadline to reach for my college for February 5th I've sent an email request and now two phone calls I would like to get this resolved please”
  • “Question about plans and courses”

Account Question:

  • “Membership”
  • “Account”
  • “Can't login”

Product/ Service Question:

  • “I can't access work and rest to get credits”
  • “I registered and pay $59.99 plus tax but I cannot get access to the courses or videos for the teacher’s test.”
  • “Access to paid subscription / cannot log in”

Refund Question:

  • “REFUND”
  • “There is a few days ive been trying to receive a refund”
  • “Refund.”

Return/ Replace Question:

  • “Need to change course plan”
  • “Choosing the correct one”

Staff Question:

  • “Customer service”
  • “I am calling to sign up and talk to customer service”

Employment Question:

  • “I need my 1099”

Website/ Application Question:

  • “Trying to locate a CS # for a study site.”

Cards Question:

  • “Wrong card charged”

Other Question:

  • “Exam results”
  • “Exam”
  • “Pay”

Compare Study com Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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