Contact Study com Customer Service
Study com Phone Numbers and Emails
Toll-Free Number:
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(877) 266-4919
Customer Service:
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(877) 290-2008
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(855) 200-1822
Study com Emails:
Study com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Study com Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Study com is 8772664919. 76% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday and Saturday. The average call time is 1 minute.
Be prepared for the call as Study com may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Study com Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Study com is 8772664919. 76% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday and Saturday. The average call time is 1 minute.
Be prepared for the call as Study com may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Study com mainly because of activation/ cancellation, request for information, payments and charges.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Study com is support@study.com. 38% of customers use this email address to address their issues and concerns.
Contact Information
Study com Website:
Study com Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Support Hours:
Monday - Friday: 8:00am - 5:00pm (PST)
Fax:
How Good is Study com's Customer Service?
Summary of Study com Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Study com?
Payments and Charges Question:
- “Billing refund”
- “Overpayment”
- “Billing issue”
Activation/ Cancellation Question:
- “Cancel classes and membership”
- “Cancel subscription”
- “Cancel the service”
Request for Information Question:
- “Fraustating with support”
- “I've had a test that's been done for almost a week now and I have a deadline to reach for my college for February 5th I've sent an email request and now two phone calls I would like to get this resolved please”
- “Question about plans and courses”
Account Question:
- “Membership”
- “Account”
- “Can't login”
Product/ Service Question:
- “I can't access work and rest to get credits”
- “I registered and pay $59.99 plus tax but I cannot get access to the courses or videos for the teacher’s test.”
- “Access to paid subscription / cannot log in”
Refund Question:
- “REFUND”
- “There is a few days ive been trying to receive a refund”
- “Refund.”
Return/ Replace Question:
- “Need to change course plan”
- “Choosing the correct one”
Staff Question:
- “Customer service”
- “I am calling to sign up and talk to customer service”
Employment Question:
- “I need my 1099”
Website/ Application Question:
- “Trying to locate a CS # for a study site.”
Cards Question:
- “Wrong card charged”
Other Question:
- “Exam results”
- “Exam”
- “Pay”
Compare Study com Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.