0 comments
Not resolved

I ordered (2) tickets for a total of $286 (including the StubHub $50 fee).First I received a confirmation by email that the transaction went through and "my tickets were on the way." The next day, I received another email stating that the tickets would arrive in two days.

Yesterday - these idiots sent the following email for a national musical show coming up in 2 days (includes their typos): "Your order was cancelled and a credit is on the way. We've cancelled the following order and you wont receive the tickets. Were sorry it didn't work out. We?re contacting you about your recent order..

Unfortunately, your seller let us know that they?re unable to deliver the tickets that you originally ordered." This is simply outrageous and I'm sending a complaint to The Attorney General of California. To make matters worse, the emails say "do not reply." So, how can they sell tickets when they haven't secured them? How do I know that they didn't get a higher price and just cancelled my order? This company is run by a bunch of arrogant "20 somethings" who have no clue as to how to conduct business properly and ethically.

I hope that a sharp attorney will begin a class-action lawsuit and put an end to this unscrupulous company.

They have ruined a special evening for my wife & I - and they couldn't care less.This is FRAUD!!!

Review about: Stubhub Pippin.

I liked: Concept of stubhub.

Review #1014030 is a subjective opinion of a user.

2.0
Advertised vs Delivered
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Value for money
Website
Price Affordability
Customer service
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with StubHub?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I bought tickets to a Fall Out Boy concert in New Jersey, and I was super excited because they are my favorite band and helped me through so much. I..." Read more
"Wanted to purchase tickets for Andrea Bocelli in Las Vegas, Nevada - the concert is NOT sold out. I normally go with Ticketmaster.com and print out E-tickets but this time..." Read more
"I'm not exactly sure how I wound up on Vivid Seats when purchasing these pair of ACDC tickets online, back in March, as a birthday present to myself. If I'm..." Read more
"I recently was fraudulently charged over $450 to my credit card for some Rollings Stones tickets, and the person who stole my credit card information purchased them from Vivid Seats...." Read more
"I ordered a smart bracelet and when it arrived I just put it in my brothers gift bag to be sent for his birthday. When he opened it a couple..." Read more
"I joined Poshmark to order a lululemon item for a birthday gift. Found the item and ordered it, received confirmation and waited for it to be shipped. Received an email..." Read more
"too much bad experience with price line. i always paid my tuition with them. and after 3-4 years, i forget the lessons and come back to them again and paid..." Read more
"I placed a order of $42 3 chicken pasta and salads to go with them. The pasta in the bowl wouldnt feed my 6 year old its so little! The..." Read more