Ridgewood, New York

I bought tickets to a Fall Out Boy concert in New Jersey, and I was super excited because they are my favorite band and helped me through so much.I had FOB clothes, makeup, and listened to FOB the whole ride there, probably the happiest I'd been in a while.

Then, when I got there and i gave the lady my ticket to scan... it wouldn't go through. I already started to panic as to this was my first time at a concert. I was told to go to a help station thing where the guy checked my ticket.

He said it was already in use and I was basically scammed...?! $200+ worth of tickets wasted, and I was crying like a baby. I was so sad! When I walked back to my car and called Stubhub immediately and they said they couldn't do anything about it, and that made me even sadder because I thought I'd never see them and hoped this was all a nightmare that played with me too much.

But it wasn't. Luckily, my mom was sincere enough to buy me tickets to a different Fall Out Boy concert in New York because she saw how depressed I was, this time using Ticket Master. And, I got in!

Best night of my life, I cried tears of joy (in the video)...But stubhub is horrid.I wouldn't recommend them at all, I'm actually never going to buy from them again, too much of a risk

Review about: Stubhub Concert Tickets.

Review #673637 is a subjective opinion of a user.

PRODUCT OR SERVICE Stubhub Concert Ticket
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

Had an Experience with StubHub?

Submit review


Comment as anonymous or
Terms of Service
Post Comment

You sound like a child, how on earth were you even capable to use the site?They're a third party website, they don't own any of their tickets.

You took the risk of purchasing a RESOLD ticket.Just like you take the risk of buying something on eBay and get scammed, you blame the SELLER not EBAY because it was the SELLER who screwed you.

to Anonymous #1122740

What are you talking about?StubHub explicitly states on their website they offer a "FanProtect Guarantee" to ensure EXACTLY this sort of thing won't happen to buyers.

Maybe this person is young - why should that matter if s/he was provided a "guarantee" by StubHub and was ripped off by StubHub refused to honour it? The only "risk" he took is that a multi-billion dollar company would break its commitment to consumers, and sadly it did precisely that. Do you work for StubHub or are you just a miserable human being?

Either way, shame on you, and sorry to hear about your situation kid.It's far from uncommon with StunHub but that doesn't make it OK.

You May Also Like

Vivid Seats - Hidden Fees Vivid Seats "Bought tickets to a basketball game. I only saw the total once they had charged my credit card and I noticed an additional $40 in charges. I looked at the..." Read more WARNING SELLERS!!! CHECK YOUR STUBHUB INVENTORY EVERYDAY EVEN THOUGH YOU PAY STUBHUB TO DO THAT JOB FOR YOU StubHub "WARNING SELLERS!!! CHECK YOUR STUBHUB INVENTORY EVERYDAY EVEN THOUGH YOU PAY STUBHUB TO DO THAT JOB FOR YOU. Stubhub Rule: Completing your sales. As soon as your tickets sell, we'll..." Read more Vivid Seats - Scalpers! Vivid Seats "This company completely rips you off! I paid $289.77 for two tickets for the event and was sent a prepaid credit card valued at $154.56! Thats a $135.21..." Read more Ticket Center - Fraudulent ticketcenter Ticket Center "I found a concert for tommy Emmanuel in Alexandria, VA. I clicked in a link for the venue, Birchmere, to purchase tickets for Tommy Emmanuel on April 8, 2017. ticket-center.com..." Read more Le Vian - Review in Luxury / Jewelry category Le Vian "So disappointed with the company....chocolate diamonds keep falling out. I spoke with customer service manager and she won't do anything about it. She says, "you can send it in and..." Read more Living Spaces - Sofa Review Living Spaces "I put a couch and a love seat from them 5 years ago. Lightly used but I just noticed an arm on the couch and an arm on the love..." Read more Tophatter - Several Rings And 3 Chains Bidding Review Tophatter "I purchased about $130 worth of jewelry, thrill that I got such a great price through bidding. So far 4 rings came and Im about 90% sure 3 out of..." Read more 1StopBedrooms - No Communication, Inaccurate Shipping Estimates, Unreasonable Delivery Methods 1StopBedrooms "I ordered a sectional sofa from 1Stopbedroom on 2-20-2017. Almost immediately, I received a confirmation email for my order, stating it would be delivered in 4-6 weeks. Just as immediately,..." Read more