STS Travel Phone Numbers and Emails

Toll-Free Number:

  • (800) 648-4849

Customer Service:

  • (410) 787-9500

STS Travel Email:

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STS Travel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call STS Travel is 8006484849. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Friday.

  • People call STS Travel mainly because of return/ replace and product/ service.

How to Contact STS Travel Customer Service?

Most Popular Number:

(800) 648-4849

STS Travel provides two main phone numbers: 1-800-648-4849 (toll-free) and 1-410-787-9500. Call one of these lines to find out general information about the travel services for students, as well as to discuss cooperation or other corporate-related issues with one of the company representatives.
By planning your communication by phone, remember that the specialists operate during the following business hours: Monday through Friday from 9 a.m. to 6 p.m. ET. From November to March, the STS Travel customer service is available from 10 a.m. to 2 p.m. ET on Saturday and from 12 noon to 4 p.m. ET on Sunday, excluding holidays.

The STS Travel headquarters is located at the following address: 2431 Solomons Island Road, Suite 302, Annapolis, Maryland 21401, United States. If you plan to visit it to meet with one of the company representatives and discuss cooperation or other corporate-related issues face-to-face, arrange the time of your visit by calling 1-800-648-4849 or 1-410-787-9500.

STS Travel also provides an opportunity to send letters via email. Need help from customer service? Have general questions related to the company? Send a message to info@ststravel.com. You can also fill out a contact form on the “Contact” page of the official company website. In this case, specify the destinations, dates, size of group, and departure cities you are interested in. To cancel your trip, email cancellations@ststravel.com. If you have questions about the Privacy Policy, apply to the STS company at webmaster@ststravel.com.

If you want to contact STS right via its app, such an option on Android and iOS is available in the “Support” block of the “Home” page. Want to know details on how to get in touch with the company via your mobile gadget? Apply to the manager at one of the following STS Travel contacts: 1-800-648-4849 or 1-410-787-9500.

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Contact Information

STS Travel Website:

STS Travel Help Center:

Corporate Office Address:

Student Travel Services, Inc.
2431 Solomons Island Road, Suite 302
Annapolis, Maryland 21401
United States

Other Info (opening hours):

Talk to a real person 9am-6pm ET Mon-Fri, November-March 10am-2pm ET Saturday and 12noon-4pm ET Sunday (excluding holidays).

More contact details

Fax:

410.787.9584

STS Travel Rating Based on 1 Reviews

Rating details

1.3
more details
Exchange, Refund and Cancellation Policy
Website
Customer service
Discounts and Special Offers

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Rating trend

Summary of STS Travel Customer Service Calls

3 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call STS Travel?

Product/ Service Question:

  • “My app does not work”

Return/ Replace Question:

  • “Replacement card”

Other Question:

  • “No driver”

About

Summary

STS Travel is a privately held company which specializes in travel solutions. It was founded in 1984. The headquarters is based in Annapolis, Maryland, United States. STS Travel offers a wide selection of travel opportunities to student travelers. The company has a chain of travel agents and campus representatives nationwide. It provides plans to the following destinations: Punta Cana, Cabo San Lucas, Puerto Plata, Montego Bay, and others. Students can purchase Cancun Mexico and Punta Cana Spring Break party packages. STS Travel has an Affiliate Program with commission for partners. There are special offers and group deals. Customer assistance is provided by email and by phone.

STS Travel reviews and complaints

STS Travel is ranked 259 out of 1111 in Travel Agencies category

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