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Structube Phone Numbers and Emails

Toll-Free Number:

  • (877) 721-3787
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How to Contact Structube?

Most Popular Number:

(877) 721-3787
Total calls: 18 Issue resolved: 1 Last call: Jul 27, 2024
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PissedConsumer Reporter

Structube customer care addresses client queries and concerns via the toll-free number 1-877-721-3787. The company has also published several other store-specific helplines for consulting Structube offices in different regions. For instance, users seeking to contact the Store Barrie in Georgian Mall, Ontario, can dial 1-705-727-1919 for information and assistance from the respective agents. The Structube phone number 1-514-393-8782 is active to call the company representative at Store Montreal, located in Rue Sainte-Catherine, Quebec. To contact Structube support in Store Toronto at College Street, Ontario, use 1-416-929-2423 to call or message between business hours. Customers can also find the helplines for other company locations on the official website. Those reluctant to discuss their queries and concerns on the call can complete the form on the Structube website or consult the FAQs page for self-help. That is best for queries about returns, exchanges, online orders, product information, and in-store purchases.

A single email address, service@structube.com, is published to consult Structube customer service for information and assistance. Users can also request customer service for returns, exchanges, online orders, and in-store purchases by filling out a form on the company website. Those reaching out for media-related inquiries can use the Structube email media@structube.com to write to the relevant agent. For more information about corporate partnerships, consult the respective page on the company website or submit a request via the Structube contact email, corp@structube.com. After reviewing it, the company agent will respond within a few hours or days.

Users unable to resolve their issues online can consult the Structube headquarters in person at 6000 Route Transcanadienne, Saint-Laurent, Quebec H4T 1X9, Canada, for better assistance. The company also has several other branches in different regions. Customers can find the exact address for those by clicking Store Locator on the website's homepage. For instance, to consult the Store Barrie, visit the Structube address Georgian Mall, 509 Bayfield Street, Barrie, Ontario, L4M 4Z8, between business hours.

Structube customer care efficiently handles user queries and concerns Monday through Sunday between 9:00 AM and 5:00 PM EST. Those unable to reach the company representatives between the Structube hours can open its official website and click Contact Us on the homepage to submit an online request. Clients must also note that the operational hours vary from location to location and should be confirmed before consulting a specific company branch. To do so, click Store Locator on the Structube website's homepage. For instance, the company has a store in Ontario that is open Monday through Friday between 9:30 AM and 9:00 PM. Customers can also visit on Saturday between 9:30 AM and 6:00 PM and Sunday between 11:00 AM and 5:00 PM for efficient assistance. To meet Structube support at Store Montreal, visit from Monday to Wednesday between 10:00 AM and 6:30 PM. The operational hours for Thursday and Friday are between 10:00 AM and 9:00 PM, while those consulting on Saturday can do so between 9:00 AM and 5:00 PM. Structube customer service is also available in the respective office on Sundays between 10:00 AM and 5:00 PM to address client issues.

To consult the business agents via the Structube chat, open the company website in your browser and click Contact Us on the homepage. On the next page, click the chat icon at the bottom right corner of the screen to connect with a virtual representative. Once there, request to chat with a live agent by clicking Contact Support and provide your name, email address, and preferred mode of communication. Customers with general queries about ordering, payments, shipping, delivery, gift cards, returns, and exchanges can also consult the FAQs page for self-assistance.

Structube Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Structube Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    75% phone 25% email
  • The best phone number to call Structube is 8777213787.

  • The longest wait times are on Monday, while the shortest are on Tuesday.

  • People call Structube mainly because of product/ service, refund, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Structube Website:

Structube Help Center:

Corporate Office Address:

Strutube Ltd
6000 route Transcanadienne
Saint-Laurent, Quebec H4T 1X9
Canada

Other Info (opening hours):

Hours:

Monday - Sunday: 9:00Am-5:00PM (EST)

More contact details

Structube Rating Based on 4 Reviews

Rating details

2.6
more details
Price Affordability
Diversity of Products or Services
Website
Value for money

Rating stats

Rating trend

Summary of Structube Customer Service Calls

18 TOTAL
CALLS
00:00 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Structube?

Product/ Service Question:

  • “My remote won't sync after I changed batteries”
  • “Complain”
  • “Damaged”

Shipping and Delivery Question:

  • “Didn't receive the screws for my table”
  • “Online order not delivered”
  • “Wrong part”

Return/ Replace Question:

  • “I'm trying to get information about possible return”

Refund Question:

  • “Refund”

Other Question:

  • “To add something to order”
  • “I am not giving you any reason”

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