Contact Stripe Customer Service
Stripe Phone Numbers and Emails
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Stripe Emails:
General Info
Legal
Privacy Inquiries
Media
Contact Information
Stripe Website:
Stripe Help Center:
Corporate Office Address:
Stripe, Inc.
185 Berry Street, Suite 550
San Francisco,
California
94107
United States
Summary of Stripe Customer Service Calls
581
TOTAL
CALLS
CALLS
00:21
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Stripe?
Account Question:
- “Acct update bank acct”
- “Cant get into my account”
- “Problem with my stripe account”
Payments and Charges Question:
- “I have a customer that is trying to pay a invoice but it is asking for a pay code”
- “Dispute”
- “Billing issues”
Request for Information Question:
- “Need information”
- “Ask questions”
- “Information on account”
Product/ Service Question:
- “Cause I need to connect my online store with strip”
- “Technical”
- “Setting up”
Shipping and Delivery Question:
- “Where is my money”
- “I have not got paid in seversl days”
- “Where is my payout”
Refund Question:
- “URGENT REFUND NOT PAID”
- “My refund”
- “Refund”
Employment Question:
- “1099-k form”
- “1099”
- “1099-K”
Cards Question:
- “My card payments not workkinf”
- “Not seeing my money on my card”
- “My Credit card has been charged by your company and i have no pass business dealing with your company. I want the charge refunded”
Return/ Replace Question:
- “Would like to change account number”
- “Return product”
- “Returning call”
Staff Question:
- “Service information”
- “Bad customer service”
- “Customer service”
Website/ Application Question:
- “Website”
- “Not receiving funds from last weekend sales from my website”
Activation/ Cancellation Question:
- “Cancel”
- “I have been waiting for a week for somebody to email me back my money is on reserve I want to cancel my account and get my money”
Other Question:
- “Payouts”
- “Money”
- “Remboursement”
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Stripe