Stride Rite Phone Numbers and Emails

Toll-Free Number:

  • (800) 299-6575

Customer Service:

  • (212) 246-1900

Stride Rite Email:

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How to Contact Stride Rite?

Most Popular Number:

(800) 299-6575
Total calls: 59 Issues resolved: 3 Last call: Feb 16, 2024

What Is the Stride Rite Phone Number?

The Stride Rite phone number is 1-800-299-6575, ideal for general and specific inquiries by existing and potential clients. You can inquire about products, collection, delivery, refunds, and returns through this Stride customer service number. For more specific inquiries, such as the status of an order, call the Stride Rite contact number, 1-212-246-1900, Monday to Friday, between 8 AM and 8 PM EST. While the numbers are available 24 hours, seven days a week, it's best to call them during business hours to speak to an agent.

Can I Email Stride Rite Customer Service?

Users can track their orders or ask detailed product questions through Stride email. The most commonly used email address to contact the support team is customerservice@striderite.com. While this method returns a detailed response, it might take longer for Stride Rite customer service to get back to you due to the high volume of emails. A phone call would be better and faster if the request is urgent.

What Is the Stride Rite Corporate Office Address?

The Stride corporate office is at 29 W 56th St, New York, New York 10019, United States. The corporate team is located at the Stride headquarters, and users can meet with the company's agents in person for a more personal experience, especially when working with the company for the first time. Users from far-away states can shop online on the Stride Rite corporation website and use the online networks for inquiries, complaints, and suggestions.

How Do I Contact Stride Rite Customer Service via the Website?

The Contact Us page has all the details on contacting the Stride Rite customer service team. Register to shop and receive the newsletter by signing up with your name, email address, and password on the Contact Us page. Members receive loyalty points after every purchase and are notified of discounts first. You can also send a message without registering an account with your details and wait for the team to respond through email within 48 hours.

The website has an FAQ page that answers several frequent questions about products, sizing, online shopping, and several other matters, and users can also reach the team through online chat. Email response is an alternative to the Stride Rite customer service number, which remains the fastest way to get the team.

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Contact Information

Stride Rite Website:

Stride Rite Help Center:

Corporate Office Address:

Stride Rite
29 W 56th St
New York, New York 10019
United States

Stride Rite Rating Based on 11 Reviews

Rating details

1.6
more details
Exchange, Refund and Cancellation Policy
Product or Service Quality
Customer service
Delivery Service

Rating stats

Rating trend

Summary of Stride Rite Customer Service Calls

78 TOTAL
CALLS
02:29 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Stride Rite?

Return/ Replace Question:

  • “Exchange size”
  • “Need to return a pair of shoes I have no label need you to mail me one”
  • “Return Shipping label”

Shipping and Delivery Question:

  • “Missing package”
  • “When you shipping my order”
  • “We need a gauge or something to measure baby so we can buy the right size”

Payments and Charges Question:

  • “? About 15% discount when giving my phone # for text messaged”
  • “Coupon”

Product/ Service Question:

  • “Product not right”
  • “Need gelp with my health insurance forms”

Request for Information Question:

  • “Ask”
  • “About my refund”

Cards Question:

  • “Trying to purchase email gift card”

Activation/ Cancellation Question:

  • “Cancel my order”

Account Question:

  • “Money already taken out of acct and no info or msg aanoy shoes being deliver”

Other Question:

  • “Baby shoes”
  • “Where are my shoes”
  • “To move money”

About

Related Companies

Wolverine, Merrell, Hush Puppies, Sebago, Bates Footwear

Summary

Stride Rite is a manufacturer and marketer of children’s shoes. The company was founded by Philip Green and Jacob Slosberg in 1919. Its headquarters is based in Lexington, Massachusetts, USA. Stride Rite has shoes and sneakers for girls and boys. The company also offers sandals, boots, rain boots, Mary Janes, and casuals. It is possible to order socks, jewelry, and toys accessories. Stride Rite ships their products across the United States using standard, express, and overnight options. The company accepts returns within 45 calendar days from the purchase date. Available payment options are Visa, MasterCard, American Express, Discover, and PayPal. Order status can be tracked on the company website.

Stride Rite reviews and complaints

Stride Rite is ranked 1281 out of 4781 in Footwear and Clothing category

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