Stride Rite Phone Numbers and Emails

Toll-Free Number:

  • (800) 299-6575

Customer Service:

  • (212) 246-1900

Stride Rite Email:

Customer Service

Stride Rite Contact Information

Stride Rite Website:

Stride Rite Help Center:

Corporate Office Address:

Stride Rite
29 W 56th St
New York, New York 10019
United States
Edit Business Info

Stride Rite Rating Based on 8 Reviews

Rating details

1.8
more details
Warranty
Product or Service Quality
Advertised vs Delivered
Delivery Service

Rating stats

Rating trend

Summary of Stride Rite Customer Service Calls

50 TOTAL
CALLS
02:29 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Stride Rite Customer Service?

Return/ Replace Question:

  • “Returning shoes that don't fit my daughter”
  • “Exchange size”
  • “Returned items got no moneys back”

Shipping and Delivery Question:

  • “When you shipping my order”
  • “Sizing”
  • “Wrong shipping address on order”

Activation/ Cancellation Question:

  • “Cancel my order”

Account Question:

  • “Money already taken out of acct and no info or msg aanoy shoes being deliver”

Product/ Service Question:

  • “Need gelp with my health insurance forms”

Payments and Charges Question:

  • “Coupon”

Other Question:

  • “Item late”
  • “Where are my shoes”
  • “Retyrn”

About

Stride Rite Return Policy
To read more: https://www.striderite.com/en/content?caid=cs-returns-exchanges
Stride Rite Delivery Policy
To read more: https://www.striderite.com/en/content?caid=cs-shipping-info
Stride Rite Terms of Service
To read more: https://www.striderite.com/en/content?caid=terms
Stride Rite Privacy Policy
There are no promotions running at this time. Offer valid on select sale priced styles or colors marked with promotional message. Offer cannot be combined with select special offers, promotions or coupons. Offer may not be applied toward previous purchases, eGift certificates, gift cards, shipping or taxes. Items marked "Final Sale" cannot be returned or refunded. Consumer pays all applicable sales tax. Offer valid for in-stock merchandise only. Other exclusions may apply. Void where prohibited by law. Stride Rite reserves the right to cancel or modify this offer at any time. Offer valid while supplies last. Shop Company's latest sock arrivals. The Client's browser's Javascript functionality is turned off. Please turn it on so that The User of Website can experience the full capabilities of this site. This Privacy Policy describes how personal information is collected from users of the Vida website, http://www.stridetrite.com (the "Website"), and how that information is used and disclosed.
To read more: https://www.striderite.com/en/content?caid=privacy-policy
Stride Rite FAQ
To read more: https://www.striderite.com/en/content?caid=stride-rite-faq
Top Stride Rite Services

Customer Care

Stride Rite Pros and Cons

Pros: Quality shoes

Cons: Poor customer service, Slow delivery

Related Companies

Wolverine, Merrell, Hush Puppies, Sebago, Bates Footwear

Summary

Stride Rite is a manufacturer and marketer of children’s shoes. The company was founded by Philip Green and Jacob Slosberg in 1919. Its headquarters is based in Lexington, Massachusetts, USA. Stride Rite has shoes and sneakers for girls and boys. The company also offers sandals, boots, rain boots, Mary Janes, and casuals. It is possible to order socks, jewelry, and toys accessories. Stride Rite ships their products across the United States using standard, express, and overnight options. The company accepts returns within 45 calendar days from the purchase date. Available payment options are Visa, MasterCard, American Express, Discover, and PayPal. Order status can be tracked on the company website.

Stride Rite reviews and complaints

Stride Rite is ranked 670 out of 3003 in Footwear and Clothing category

Edit Description

Compare Stride Rite To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Dr Scholls
180 reviews
1.9
StockX
4850 reviews
1.6
Pearlfeet
1830 reviews
1.4
Write a review
Do you have something to say about Stride Rite? What happened? What can we help you with?
Submit review Don't show this popup