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StrapsCo Phone Numbers and Emails

Toll-Free Number:

  • (877) 698-1337
    Text HELP
Call customer service

Customer Service:

  • +1 514 484 6569

StrapsCo Email:

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StrapsCo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • StrapsCo Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call StrapsCo is 8776981337. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday.

  • People call StrapsCo mainly because of return/ replace, product/ service, shipping and delivery.

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How to Contact StrapsCo?

Most Popular Number:

(877) 698-1337
Text HELP
Total calls: 33 Issue resolved: 1 Last call: Oct 20, 2025

Strapsco customer service provides various avenues through which customers can reach their customer service providers for support. If you want to reach them by phone, they give you a toll-free Strapsco phone number at 1-877-698-1337 so you can get in touch for help. Furthermore, you can call the STP customer service number at +1-514-484-6569 for any queries or support related to your orders. You can also text the word "HELP" for prompt support.

If you want to communicate via Strapsco email, you can contact Strapsco's customer care service by writing to info@strapsco.com. You can detail your concerns or questions and present them fully, making this method convenient for tracking orders, returns, or wholesale inquiries. Once you send an email, wait for two to three working days to get a response. This delay is because the team receives plenty of email inquiries.

Strapsco corporate office in the United States is at 102 W Service Rd, Suite 514, Champlain, New York 12919. The Strapsco office also operates from another location in Canada at 110 Ronald Drive, Montreal West, QC H4X 1M8. Depending on your needs, these Strapsco addresses can be used for official correspondence or returns.

For online support, Strapsco assists the Strapsco website. By clicking on the "Contact Us" section, you can use different tools to manage your orders. You can view your order with your Order ID and billing email in these fields. When you need emergency help, the Strapsco website has an icon for a direct chat with support from their employees in real-time. They also offer a complete FAQ section, which can solve some of the frequent questions one might have regarding their orders, returns, or cancellations.
The Strapsco support system covers everything, including checking your order status, making changes to your order before shipping, starting a return or exchange, and contacting a wholesale representative. This online and offline support ensures that the customer has all possible ways to address their problems efficiently.

PissedConsumer Club

Contact Information

StrapsCo Website:

StrapsCo Help Center:

Corporate Office Address:

StrapsCo Distribution Inc.
102 W Service Rd, 514
Champlain, New York 12919
United States

Other Info (opening hours):

Other Location:

strapsco distribution inc.

110 Ronald Drive

Montreal West, QC H4X 1M8

Canada



More contact details

StrapsCo Rating Based on 9 Reviews

Rating details

1.8
more details
Style and Design
Warranty
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of StrapsCo Customer Service Calls

38 TOTAL
CALLS
00:00 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call StrapsCo?

Return/ Replace Question:

  • “I need to return an order and I can’t find it on my dashboard”
  • “Return item”
  • “Return and buy again”

Shipping and Delivery Question:

  • “Never received watch band sent to wrong address you acknowledged this and said you would send again still not received. Got email from Mara apologizing where is the watch band”
  • “Missing item”
  • “Never received my strap order…please refund”

Product/ Service Question:

  • “Complaint”
  • “Defective strap”
  • “Defective item”

Request for Information Question:

  • “Need assistance with ordering a strap for my smartnwatch”
  • “About my package”
  • “Information on the anti sagging bra”

Account Question:

  • “Account status”
  • “Verify mailing address”

Refund Question:

  • “Waiting on Refund”
  • “Refund”

Payments and Charges Question:

  • “Cant find my invoice number to return”

Other Question:

  • “Yall sent me the wrong strap 3 times”

Compare StrapsCo Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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