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Contact Stone Mountain Park Customer Service

Stone Mountain Park Phone Numbers and Emails

Toll-Free Number:

  • (800) 401-2407
Call customer service
Send Message

Atlanta Evergreen Mariott Conference Resort:

  • (770) 879-9900

Campground:

  • (800) 385-9807

Lost And Found Items:

  • (770) 498-5696

Mariott Stone Mountain:

  • (770) 469-3311
  • (888) 670-2250

Public Safety Emergency:

  • (770) 413-5333
  • (770) 498-5675

Sales:

  • (800) 401-2405
  • (770) 465-3292

Stone Mountain Park Emails:

Accessibility
Events/ Guest Relations
General Info
Legal
Privacy Inquiries
Media
Press Inquiries
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How to Contact Stone Mountain Park?

Most Popular Number:

(800) 401-2407
author avatar
PissedConsumer Reporter

The Stone Mountain Park phone number is (800) 401-2407. To get in touch with Atlanta Evergreen Mariott Conference Resort, please call (770) 879-9900. The Campground team can be reached at (800) 385-9807. Have you lost something? Would you like to contact the lost and found department? If so, call (770) 498-5696 to get assistance. Those who have sales inquiries and want to talk with a sales representative should call (800) 401-2405 or (770) 465-3292.

The Stone Mountain Park email for general inquiries is generalinfo@stonemountainpark.com. If you have questions for the guest/relations team, drop a line to ydf@stonemountainpark.com.
Legal professionals can contact the corporate legal department at info@hfecorp.com while the Public Relations team can be reached at publicrealtions@stonemountainpark.com.

The park is located in Georgia. The Stone Mountain Park address for mailing is Stone Mountain Park, P.O Box 778, 1000 Robert E. Lee Blvd. Stone Mountain, GA 30086, United States. If you need to mail privacy inquiries, please send them to Herschend Family Entertainment Corporation, Attn: Bryan Hardman, 5445 Triangle Parkway, Suite 200, Peachtree Corners, GA 30092

The Stone Mountain Park hours of operation vary depending on the season and current events. Thus, the best thing to do here is to visit the “Hours and attractions schedules” page of the Stone Mountain Park website and get all the details. Speaking about support hours, the guest services phone line is open daily between 10 am and 6 pm.

Guests can submit their inquiries via the Stone Mountain Park website. To do that, press the “Contact” button at the top of the page and complete an online form. After you submit the message, the Stone Mountain Park support team will review it and contact you back shortly with a response.

Stone Mountain Park Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Stone Mountain Park is 8004012407. 69% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Sunday, while the shortest are on Monday and Tuesday.

  • People call Stone Mountain Park mainly because of product/ service, refund and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

Stone Mountain Park Website:

Stone Mountain Park Help Center:

Corporate Office Address:

Stone Mountain Park
P.O. Box 778 1000 Robert E. Lee Blvd.
Stone Mountain, Georgia 30086
United States

Other Info (opening hours):

Hours:

Daily: 9:00 a.m. - 5:00 p.m.


Other Location:

Stone Mountain Park

U.S. Highway 78 East, Exit 8

Stone Mountain, GA 30087


For Privacy Inquiries:

Herschend Family Entertainment Corporation

Attn: Bryan Hardman

5445 Triangle Parkway, Suite 200

Peachtree Corners, GA 30092

More contact details

Fax:

+1 770-498-5735

Stone Mountain Park Rating Based on 3 Reviews

Rating details

1.4
more details
Price Affordability
Exchange, Refund and Cancellation Policy
Website
Advertised vs Delivered

Rating stats

Rating trend

Summary of Stone Mountain Park Customer Service Calls

13 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Stone Mountain Park?

Product/ Service Question:

  • “We are staying at the Stone Mountain Inn. We are one of only two people staying here. There is no housekeeping , no internet, no TV. Why did you take our reservation?”
  • “Your phone numbers are not working! I need info as staying in yurt”

Refund Question:

  • “I Need a refund for 7group tickets that was purchased on Christmas Eve for the combo Christmas lights package,the sleigh ride was cancelled before we got to the park and we never made it into the park.I wasn’t notified about a certain time!!!!”

Return/ Replace Question:

  • “Change day pass ticket to Stone Mountain just pirchased”

Request for Information Question:

  • “Ask about hours”

Other Question:

  • “Boating”
  • “Visit”
  • “Hours”

Compare Stone Mountain Park Customer Service To

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