Contact Stokes Customer Service
Stokes Phone Numbers and Emails
Customer Service:
-
+1 514 341 4334
Stokes Emails:
Stokes Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Stokes Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Stokes is 15143414334.
The longest wait times are on Thursday, while the shortest are on Saturday and Sunday.
People call Stokes mainly because of return/ replace, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Stokes Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Stokes is 15143414334.
The longest wait times are on Thursday, while the shortest are on Saturday and Sunday.
People call Stokes mainly because of return/ replace, payments and charges.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Stokes is customerservice@stokesstores.com. 67% of customers use this email address to address their issues and concerns.
Contact Information
Stokes Website:
Stokes Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 6:00pm
Saturday - Sunday: 9:00am - 5:00pm
Stokes Customer Service Reviews
I had ordered four items from Stokes, and payment was made through Sezzle. My order was never received nor was any update provided.
I had to go through Pissed Consimer to get a response, and they ended up cancelling my order. Unfortunately, I only received a refund for one item so now I have to chase for the other three. So frustrating. Im trying to shop Canadian to support businesses here, and this is my experience so far.
Nice job, Stokes. You messed up majorly!
How Good is Stokes's Customer Service?
Summary of Stokes Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Stokes?
Return/ Replace Question:
- “Exchange for airfry”
- “Return/ Refund”
- “Returns”
Shipping and Delivery Question:
- “Incomplete order delivered”
- “Order not shipped”
Payments and Charges Question:
- “Over charge on visa order”
- “Coupon for on line purchases”
Request for Information Question:
- “Trying to figure out how to return a damaged item that I ordered on line”
- “No update on online order and it’s been a week”
Activation/ Cancellation Question:
- “Canceletion”
Product/ Service Question:
- “Warranty replacement”
Staff Question:
- “Service Request”
Other Question:
- “Retour un produit”
- “Retour”
- “I have been waiting 3 weeks for a reply”
Compare Stokes Customer Service To
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