Steves Blinds and Wallpaper - JUNK BLINDS - HORRIBLE CUSTOMER SERVICE
Avoid this company.Please READ THE FINE PRINT ABOUT HIS 100% SATISFACTION WARRANTY!
It's a warranty against defects that is worthless (I should hope a defective product can be returned???). I purchased their sheer vertical blinds. The blinds lean both to the right and to the left when closed. This gives the consumer no privacy during the evening hours.
I have notified them on several occasions that their product is defective, and they are doing nothing about it. I even had the courtesy of notifying "Steve" himself at the e-mail address he supplies, no response from him either. They asked that I take pictures, which I did. They submitted the pictures to their manufacturer and their response was that I installed the verticals backwards.
I spent over 8 hours installing them both ways, the verticals still hang on angles (doesn't matter) because the blinds are a bad design and their directions are useless.
Do yourself a favor and don't purchase from this guy.Your hard earned money would do better with a different company.
More Review Details
- Monetary loss:
- Product or service
- Verticle Blinds
- Review category
- Building Products