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Steven Alan Phone Numbers and Emails

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How to Contact Steven Alan?

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PissedConsumer Reporter
How to Contact Steven Alan?

Currently, there is no Steven Alan customer support phone number. The support team is quite small, so the only way they can address consumer issues is via email. Steven Alan customer care department strives to provide high-quality service and address all inquiries as quickly as possible. However, due to the high volume of requests, the response time may take 1-3 days.

Steven Alan email address for support and addressing all order-related issues is orders@stevenalan.com. It may take up to 3 days for the team to address the issue, however, usually all requests and inquiries are addressed faster.
As an alternative to contacting the company, you can try and find the answer you need in the FAQ section of the Steven Alan website.

The company is headquartered in New York. Steven Alan address for the main office is 6 Harrison Street, 5th Floor, New York City, New York 10013, United States. In case you absolutely need to reach out to the company via regular mail, send your correspondence to this address. Contacting the company offline is a good option when you need to send documents or have a non-urgent issue. If the issue needs to be addressed quickly, sure the best option is to send it via email.

Like many other companies, Steven Alan operates Monday through Friday during normal business hours. However, don’t forget that during the holidays these hours can change, and the company can be off. Contacting Steven Alan support team about holiday hours in advance would be a good solution.

Currently, Steven Alan website doesn’t have an option of contacting the support team. There is no online form or live chat available to customers. The phone line is not available as well. However, the company still aims to offer excellent customer care services and provides support via email.

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Contact Information

Steven Alan Website:

Steven Alan Help Center:

Corporate Office Address:

Steven Alan Tribeca LLC
6 Harrison Street, 5th Floor
New York City, New York 10013
United States

Steven Alan Rating Based on 1 Reviews

Rating details

3.3
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Diversity of Products or Services
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Summary of Steven Alan Customer Service Calls

13 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Steven Alan?

Payments and Charges Question:

  • “Because of green xs is tooo small and you so nicely sent it but could I send it back and get credit?”
  • “Fraud”

Shipping and Delivery Question:

  • “Just ordered pant and it's shipping to wrong address”
  • “Missing item”

Cards Question:

  • “Can not enroll credit card”

Request for Information Question:

  • “Question on shirt”

Return/ Replace Question:

  • “Following up to unanswered email sent 9/3/19 regarding replacement strap for Kate convertible backpack in rose gold”

Other Question:

  • “Missing sweater”
  • “To say hi”

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