Not resolved

Bought these boots at end of last season along with my daughter who also bought one of your boots.I Wore them a couple of times last year and a lot more this year.

Related: Steve Madden - TERRIBLE RETURN POLICY

Check out the pic, the cord you use in the heel is falling apart and off. Will not buy another pair of Steve Madden shoes or boots and neither will my daughter. At that price these should last a number of years . We live in a fair weather area and they have been babied, trust me.

Should not happen. Not a happy customer.

hope this helps reconstruct the heels.thanks for your attention.

Review about: Steve Madden Boots.

Review #819924 is a subjective opinion of a user.

Customer service
Reason of Review / Monetary Loss Bad quality / $200
Preferred solution Let the company propose a solution

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