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Contact Sterno Home Customer Service

Sterno Home Phone Numbers and Emails

Toll-Free Number:

  • (888) 867-6095
Call customer service

Sterno Home Emails:

customerservice@sternohome.com
orders@sternohome.com
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Sterno Home Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    58% phone 42% email
  • The best phone number to call Sterno Home is 8888676095.

  • The longest wait times are on Wednesday and Saturday, while the shortest are on Thursday.

  • People call Sterno Home mainly because of product/ service, return/ replace and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Sterno Home Website:

Sterno Home Help Center:

Corporate Office Address:

Sterno Home
1, Burbridge Street, Suite 101
Coquitlam, British Columbia V3K 7B2
Canada

Other Info (opening hours):

Support Hours

Monday - Friday

8:30 am - 4:30 pm EST

More contact details

Sterno Home Rating Based on 7 Reviews

Rating details

2.6
more details
Price Affordability
Exchange, Refund and Cancellation Policy
Style and Design
Warranty

Rating stats

Rating trend

Summary of Sterno Home Customer Service Calls

31 TOTAL
CALLS
00:05 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sterno Home?

Product/ Service Question:

  • “Product support, recently purchased low voltage lights "HDC41090" are failing??”
  • “Defective light”
  • “Warranty”

Return/ Replace Question:

  • “Replacement parts”
  • “Trying to replace my candle remote”

Request for Information Question:

  • “Health safety questions”
  • “Question about lighting color”

Other Question:

  • “Outdoor low voltage timer is dead”
  • “Burned out lights”
  • “Remote will turn candles on but not off”

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