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Contact Sterno Home Customer Service

Sterno Home Phone Numbers and Emails

Toll-Free Number:

  • (888) 867-6095
Call customer service

Sterno Home Emails:

customerservice@sternohome.com
orders@sternohome.com
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How to Contact Sterno Home?

Most Popular Number:

(888) 867-6095
Total calls: 33 Last call: Apr 27, 2025
author avatar
PissedConsumer Reporter

Sterno Home customer service has many phone lines through which clients can seek assistance. Among those are the Sterno Home phone numbers 1-888-867-6095 and 1-877-526-7748. Customers can also use another Sterno Home phone number listed as 1-951-682-9600 in times of need.
The Sterno Home customer support team is open Monday through Friday between 8:30 AM and 4:30 PM EST. Clients can use the provided numbers to directly contact representatives with product, order, and service queries.

The Sterno Home emails have different addresses that clients can use according to the nature of the query. For general customer service concerns, this information should be copied to customerservice@sternohome.com. Use the Sterno Home email address at orders@sternohome.com for particular issues regarding one's order.
For other sales concerns, customers can opt to email these at sales@sterno.com. Because many emails are received daily at Sterno Home email accounts, processing may take a lot of time. When emailing, let them know their subject line along with a specific explanation of concern to better help the concerned issue.

The Sterno Home corporate office address is 1 Burbidge Street, Suite 101, Coquitlam, British Columbia V3K 7B2, Canada. To mail formal communications or visits, customers can have their correspondence address at this place because it is where the company operates and carries out managerial activities.

The company also has online contact through its Sterno Home website. It contains a "Contact Us" section with vital contact information, phone numbers, and access to self-help resources. The company then asks customers to connect with Sterno Home customer service through social media to keep them posted on product usage hints, additional support, and other necessities.

Sterno Home Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    60% phone 40% email
  • The best phone number to call Sterno Home is 8888676095.

  • The longest wait times are on Wednesday and Saturday, while the shortest are on Thursday.

  • People call Sterno Home mainly because of product/ service, return/ replace and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Sterno Home Website:

Sterno Home Help Center:

Corporate Office Address:

Sterno Home
1, Burbridge Street, Suite 101
Coquitlam, British Columbia V3K 7B2
Canada

Other Info (opening hours):

Support Hours

Monday - Friday

8:30 am - 4:30 pm EST

More contact details

Sterno Home Rating Based on 7 Reviews

Rating details

2.6
more details
Exchange, Refund and Cancellation Policy
Price Affordability
Style and Design
Warranty

Rating stats

Rating trend

Summary of Sterno Home Customer Service Calls

33 TOTAL
CALLS
00:05 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sterno Home?

Product/ Service Question:

  • “Defective item”
  • “Complain”
  • “Product support, recently purchased low voltage lights "HDC41090" are failing??”

Return/ Replace Question:

  • “Replacement parts”
  • “Trying to replace my candle remote”

Request for Information Question:

  • “Health safety questions”
  • “Question about lighting color”

Shipping and Delivery Question:

  • “Missing part”

Other Question:

  • “Item”
  • “Outdoor low voltage timer is dead”
  • “Burned out lights”

Compare Sterno Home Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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