Contact Sterno Home Customer Service
Sterno Home Phone Numbers and Emails
Toll-Free Number:
-
1 (888) 867-6095
Sterno Home Emails:
orders@sternohome.com
Orders
customerservice@sternohome.com
Sterno Home Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Contact Method Distribution
61% phone, 39% email
Most Popular Sterno Home Phone Number
1 (888) 867-6095
Most Popular Sterno Home Email Address
customerservice@sternohome.com
Common Reasons for Contact
Product/ service, return/ replace and request for information
Issue Resolution Rate
Low (0% reported full resolution)
Call Volume by Day
View full overview ›
Sterno Home Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Contact Method Distribution | 61% phone, 39% email |
| Most Popular Sterno Home Phone Number | 1 (888) 867-6095 |
| Most Popular Sterno Home Email Address | customerservice@sternohome.com |
| Common Reasons for Contact | Product/ service, return/ replace and request for information |
| Issue Resolution Rate | Low (0% reported full resolution) |
Call Volume by Day
Contact Information
Sterno Home Website:
Sterno Home Help Center:
Corporate Office Address:
Sterno Home
1, Burbridge Street, Suite 101
Coquitlam,
British Columbia
V3K 7B2
Canada
Other Info (opening hours):
Support Hours
Monday - Friday
8:30 am - 4:30 pm EST
Summary of Sterno Home Customer Service Calls
35
TOTAL
CALLS
CALLS
00:05
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sterno Home?
Product/ Service Question:
- “Defective item”
- “Complain”
- “Product support, recently purchased low voltage lights "HDC41090" are failing??”
Return/ Replace Question:
- “Replacement parts”
- “Trying to replace my candle remote”
Request for Information Question:
- “Health safety questions”
- “Question about lighting color”
Shipping and Delivery Question:
- “Missing part”
Other Question:
- “Candles won’t turn on”
- “Spot light; low volt on dtake”
- “Item”
Compare Sterno Home Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Sterno Home