Sterling Rope Phone Numbers and Emails

Toll-Free Number:

  • (800) 788-7673

Customer Service:

  • (800) 788-7673 ext 4
    Return Policy
  • (207) 282-2550

Sterling Rope Emails:

Customer Service
Marketing Inquiries
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Sterling Rope Contact Information

Sterling Rope Website:

Sterling Rope Help Center:

Corporate Office Address:

Sterling Rope
26 Morin St
Biddeford, Maine 04005
United States

Other Info (opening hours):


Monday - Friday: 8:30am - 5:00pm

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Sterling Rope Return Policy
Sterling offers a 30-day return policy: Return The User's unused product, in its original packaging and receive a full refund for the original purchase price of the products. Original delivery fees are refunded only if returns are for defective products, or incorrectly shipped orders. Aside from manufacturer defects, The Company will not allow returns of open products due to life-safety concerns. This email address is being protected from spambots. The User need JavaScript enabled to view it. Sterling Rope will issue The Client of Sterling Rope a RMA number that must be placed on the outside of the package. The User of Website are responsible for shipping the products back to Sterling in appropriate packaging that will not damage the product. Sterling Rope recommend using a trackable shipping method. Returned products in damaged condition cannot be credited. Website are a The Company manufacturer and keep a limited supply of select products in inventory.
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Sterling Rope Delivery Policy
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Sterling Rope Privacy Policy
The Client should review the following statement prior to submitting any personal information to this website. Sterling Rope Company, Inc. (Sterling) respects the privacy of Sterling Rope's' partners and suppliers of products or services, clients, and their customers. The purpose of this Privacy Statement is to provide The Client of Sterling Rope with information concerning Sterling Rope's' services, the types of information The Company are provided by third parties or obtain ourselves through The Client's visits to Company's website, how use that information, whether Sterling Rope disclose the information provided by The Client to others, and the options The User of company services have with regard to the use and correction of that information. Some of these services may be provided through sites bearing Sterling Rope's' partners' and suppliers' names and trademarks and are not in the sole control of Sterling. Website urge The Client of Sterling Rope to review the privacy policy of any site to which The User of Website are linked.
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Sterling Rope is a well-known manufacturer of cord, life safety rope and hardware. The company provides accessories for outdoor, recreation, safety and rescue activities. The assortment includes dynamic and static ropes, webbing and slings, bags and tarps, water ropes, kits and systems, various accessories and many more. The company is located in Biddeford, Maine. Sterling Rope is committed to developing safe and reliable products that meet all international requirements and standards. Each product is personally checked by Sterling Rope team member before it is shipped.

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