Contact Step One Customer Service
Step One Phone Numbers and Emails
Customer Service:
-
+61 130 055 4474
Step One Emails:
Step One Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Step One Customer Service is rated at 3.5 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Step One is +61 130 055 4474.
The longest wait times are on Monday, while the shortest are on Saturday.
Be prepared for the call as Step One may ask you for the following information to identify you as a customer: address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Step One Customer Service is rated at 3.5 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Step One is +61 130 055 4474.
The longest wait times are on Monday, while the shortest are on Saturday.
Be prepared for the call as Step One may ask you for the following information to identify you as a customer: address or zip code.
People call Step One mainly because of product/ service, request for information, shipping and delivery.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Step One is info@stepone.life. 100% of customers use this email address to address their issues and concerns.
Contact Information
Step One Website:
Step One Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Step One Clothing
23 Grosvenor St
Abbotsford
VIC 3067, Australia
Address For Returns:
Step One Clothing
C/O Next Logistics, Unit 1A, 35-47
Stennett Road, Ingleburn
NSW 2565, Australia
Summary of Step One Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Step One?
Shipping and Delivery Question:
- “Package”
- “Missing items”
- “Every delivery inhale received has missing items & not getting a reply to my emails about them”
Product/ Service Question:
- “Withdrawal”
- “Ordered over a month ago and haven’t received my products”
- “Recent purchase”
Request for Information Question:
- “I need to speak to customer service, please. I’m having trouble ordering.”
- “I would like to know how to return items for a refund & exchange”
- “I need to know where to return my parcel for an exchange and refund”
Return/ Replace Question:
- “Return's”
- “Return”
Payments and Charges Question:
- “Need tax invoice”
Other Question:
- “Wrong colour”
- “Wrong person not mine”
- “Order 10 pears of under only got 8 pr in your deal buy 4 get 6 free”
Compare Step One Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
