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Contact Steelcase Customer Service

Steelcase Phone Numbers and Emails

Toll-Free Number:

  • (888) 783-3522
Call customer service
Send Message

Customer Service:

  • (800) 210-5109
    Return/Cancelation Issues
  • (800) 516-3454
  • (800) 333-9939
  • (616) 780-5817

Complaints/ Feedback:

  • (704) 943-1134

General Info:

  • (800) 437-6167
    Steelcase Integrity Helpline

Headquarters:

  • (616) 247-2710

Investors/Franchasing:

  • (616) 292-9274

Steelcase Emails:

Accessibility
Customer Service
Diversity, Equity and Inclusion, Return/Cancelation Issues, Steelcase Foundation, Sustainability Efforts
Fundraising/ Donations
Investors/ Franchising
Jobs/ Career
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Technical Support
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Steelcase?

Most Popular Number:

(888) 783-3522
Total calls: 15 Issue resolved: 1 Last call: Apr 30, 2024
author avatar
PissedConsumer Reporter

The Steelcase phone number to reach the customer service team is 1-888-783-3522. The customer care advisor at this helpline will provide information about the company’s products, help you find the item according to your needs, preferences, and budget, check its availability and price for you, and explain the warranty details. If you want to share your feedback or file a complaint, contact the Steelcase support agent at 1-704-943-1134. If you have issues with the purchased item, call 1-800-210-5109 to discuss the return or exchange. The company’s headquarters phone number is 1-616-247-2710. The Investor Relations team is available at 1-616-292-9274 should you want to learn about investment opportunities.

The Steelcase email address for customer service inquiries is customercare@steelcase.com. You can email the customer care team whenever you require additional information about the company’s products or warranty. If you need a tech expert’s advice or assistance, write to techsupport@steelcase.com. The Steelcase contact email for the returns and cancellation issues is retrofits@steelcase.com. If you experience difficulties navigating the website, report the problem to accessibility@steelcase.com. The media-related inquiries can be sent to pr@steelcase.com. The investment opportunities can be discussed with the IR team at ir@steelcase.com. If you have questions or concerns regarding the Privacy Policy, email them to privacy@steelcase.com. To learn about available job positions, send your request to myhr@steelcase.com.

The Steelcase headquarters mailing address is Steelcase Inc., 901 44th Street SE, Grand Rapids, Michigan 49508-7594, United States. You can send official notices, requests, and other documentation to this office. The company’s Legal Department is also available at this Steelcase corporate office to deal with legal inquiries. The same address can be used to reach the customer service team with your feedback, complaints and returns requests. The Privacy Policy concerns can be sent to this Steelcase office as well. If you are in Europe, you can mail your Data Protection request to Steelcase S.A., Attn: Data Protection Officer, Espace Europeen de l’Enterprise, Schiltigheim 67300 France.

The Steelcase hours of operation are typically Monday to Friday from 9 a.m. to 6 p.m. EST. However, the business hours of the company’s dealers may differ depending on location. To check the hours of operation at a specific store, visit the official website and click the Find a Dealer tab at the top of the homepage. Click on the chosen location to see its contact details and business hours. If you need to reach Steelcase customer support, you can do so over the phone or via live chat within their regular hours, Monday to Friday, from 9 a.m. to 6 p.m. EST.

You can find several ways to get in touch with the support team via the Steelcase website. First, click the chat icon in the bottom right corner of the homepage and complete a short form with your contact info to start the conversation. Alternatively, you can click the Need Help tab at the top of the screen to find other ways to reach the customer care agents. Click the Send Us a Message option to submit your request and send your message to the Steelcase Help Center. To share your experience with the company, click the Feedback tab on the right and rate their service.

Steelcase Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Steelcase is 8887833522. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Wednesday.

  • People call Steelcase mainly because of refund, product/ service, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Steelcase Website:

Steelcase Help Center:

Corporate Office Address:

Steelcase Inc.
901 44th Street SE
Grand Rapids, Michigan 49508-7594
United States

Steelcase Rating Based on 2 Reviews

Rating details

3.0
more details
Product or Service Quality
Customer service

Rating stats

Rating trend

Summary of Steelcase Customer Service Calls

20 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Steelcase?

Refund Question:

  • “My money has not been refunded”

Payments and Charges Question:

  • “500 payment Nahin Aaya”
  • “Debit card add my father”
  • “Debit my ammount”

Product/ Service Question:

  • “Product damaged”
  • “My chair office chair has some defects”

Request for Information Question:

  • “Question about cleaning the fabric seat on my chairs”

Other Question:

  • “Want to order 2 uno office chairs in BLACK. West Elm Does not carry them in BLACK”
  • “Duel, stage legs will not calibrate to the same height”
  • “Need new sliders”

Compare Steelcase Customer Service To

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