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Contact Steelcase Customer Service

How to Reach a Person at Steelcase

Verified Contact Information

Toll-Free Number:

  • 1-888-783-3522
Call Now
Send Message

Customer Service:

  • 1-800-210-5109
    Return/Cancelation Issues
  • 1-800-516-3454
  • 1-800-333-9939
  • 1-616-780-5817

Complaints/ Feedback:

  • 1-704-943-1134

General Info:

  • 1-800-437-6167
    Steelcase Integrity Helpline

Headquarters:

  • 1-616-247-2710

Investors/ Franchising:

  • 1-616-292-9274

Accessibility:

accessibility@steelcase.com

Customer Service:

dei@steelcase.com
Diversity, Equity and Inclusion
retrofits@steelcase.com
Return/Cancelation Issues
foundation@steelcase.com
Steelcase Foundation
sustainability@steelcase.com
Sustainability Efforts
customercare@steelcase.com

Fundraising/ Donations:

impact@steelcase.com

Investors/ Franchising:

ir@steelcase.com

Jobs/ Career:

myhr@steelcase.com

Legal:

copyrights@steelcase.com
Copyright Infringement Inquiries
privacy@steelcase.com
Privacy Inquiries

Media:

pr@steelcase.com

Technical Support:

techsupport@steelcase.com

Steelcase Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Steelcase Phone Number
1 (888) 783-3522
Most Popular Steelcase Email Address
copyrights@steelcase.com
Issue Resolution Rate
Low (11% reported full resolution)
Contact Method Distribution
85% phone, 15% email
Common Reasons for Contact
Refund, product/ service, payments and charges
View full overview

How to Contact Steelcase?

The Steelcase phone number to reach the customer service team is 1-888-783-3522. The customer care advisor at this helpline will provide information about the company’s products, help you find the item according to your needs, preferences, and budget, check its availability and price for you, and explain the warranty details. If you want to share your feedback or file a complaint, contact the Steelcase support agent at 1-704-943-1134. If you have issues with the purchased item, call 1-800-210-5109 to discuss the return or exchange. The company’s headquarters phone number is 1-616-247-2710. The Investor Relations team is available at 1-616-292-9274 should you want to learn about investment opportunities.

The Steelcase email address for customer service inquiries is customercare@steelcase.com. You can email the customer care team whenever you require additional information about the company’s products or warranty. If you need a tech expert’s advice or assistance, write to techsupport@steelcase.com. The Steelcase contact email for the returns and cancellation issues is retrofits@steelcase.com. If you experience difficulties navigating the website, report the problem to accessibility@steelcase.com. The media-related inquiries can be sent to pr@steelcase.com. The investment opportunities can be discussed with the IR team at ir@steelcase.com. If you have questions or concerns regarding the Privacy Policy, email them to privacy@steelcase.com. To learn about available job positions, send your request to myhr@steelcase.com.

The Steelcase headquarters mailing address is Steelcase Inc., 901 44th Street SE, Grand Rapids, Michigan 49508-7594, United States. You can send official notices, requests, and other documentation to this office. The company’s Legal Department is also available at this Steelcase corporate office to deal with legal inquiries. The same address can be used to reach the customer service team with your feedback, complaints and returns requests. The Privacy Policy concerns can be sent to this Steelcase office as well. If you are in Europe, you can mail your Data Protection request to Steelcase S.A., Attn: Data Protection Officer, Espace Europeen de l’Enterprise, Schiltigheim 67300 France.

The Steelcase hours of operation are typically Monday to Friday from 9 a.m. to 6 p.m. EST. However, the business hours of the company’s dealers may differ depending on location. To check the hours of operation at a specific store, visit the official website and click the Find a Dealer tab at the top of the homepage. Click on the chosen location to see its contact details and business hours. If you need to reach Steelcase customer support, you can do so over the phone or via live chat within their regular hours, Monday to Friday, from 9 a.m. to 6 p.m. EST.

You can find several ways to get in touch with the support team via the Steelcase website. First, click the chat icon in the bottom right corner of the homepage and complete a short form with your contact info to start the conversation. Alternatively, you can click the Need Help tab at the top of the screen to find other ways to reach the customer care agents. Click the Send Us a Message option to submit your request and send your message to the Steelcase Help Center. To share your experience with the company, click the Feedback tab on the right and rate their service.

PissedConsumer Club

Contact Information

Steelcase Website:

Steelcase Help Center:

Corporate Office Address:

Steelcase Inc.
901 44th Street SE
Grand Rapids, Michigan 49508-7594
United States

Why Customers Call Steelcase?

Top Reasons of Customers Calls

  • Refund 24%
  • Payments and Charges 24%
  • Product/ Service 18%
  • Customer Inquiries & Issues 18%
  • Request for Information 12%
  • Account 6%

Refund

24%
  • "My money has not been refunded"

Payments and Charges

24%
  • "500 payment Nahin Aaya"
  • "Debit card add my father"
  • "Debit my ammount"

Product/ Service

18%
  • "issue with chair purchased"
  • "Product damaged"
  • "My chair office chair has some defects"

Customer Inquiries & Issues

18%
  • "Want to order 2 uno office chairs in BLACK. West Elm Does not carry them in BLACK"
  • "Duel, stage legs will not calibrate to the same height"
  • "Need new sliders"

Request for Information

12%
  • "Question Fireproof cabinet"
  • "Question about cleaning the fabric seat on my chairs"

Account

6%
  • "Issue with login"

Compare Steelcase Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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